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  1. #1
    Rolling Along jjbbrewer's Avatar
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    Patio stairs failing

    I use my patio stairs almost all of the time. They're really a nice feature for the way I use my unit.

    Unfortunately, the top step started tearing near it's mounts. The weight rating on it says 450 lbs and I'm sure I haven't exceeded that.

    Has anyone else had this happen? If so, what did you do to fix it?

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  2. #2
    Site Team WhittleBurner's Avatar
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    Have you contacted the manufacturer of the steps. They may have advice on repair or possibly replace as a goodwill gesture if the warranty has expired. Those should have lasted much longer... Are they Lippert or MorRyde
    Marcy & Gary
    2014 Grand Design - Reflection 303RLS
    2022 GMC 3500 Denali Duramax Longbed SRW
    2015 GMC Denali 3500 - Retired
    2003 F350 - retired
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  3. #3
    Rolling Along jjbbrewer's Avatar
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    Quote Originally Posted by WhittleBurner View Post
    Have you contacted the manufacturer of the steps.
    I'm not sure who the manufacturer is since there aren't any tags or engraving on them other than "Momentum" on the side. I wrote to customer service at GD so I suspect they'll know. GD support has been really good before, so I'll post here when I hear back from them.

    Thanks for the response!
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  4. #4
    Paid my dues 😁 FT4NOW's Avatar
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    Quote Originally Posted by jjbbrewer View Post
    I'm not sure who the manufacturer is since there aren't any tags or engraving on them other than "Momentum" on the side. I wrote to customer service at GD so I suspect they'll know. GD support has been really good before, so I'll post here when I hear back from them.

    Thanks for the response!
    Not sure if anything changed, but I'm 99% sure my 399 patio stairs were made by Morryde.

    Sent from my SM-G950U using Tapatalk
    2023 Momentum 398M-R
    2023 Ford F-450

    SOLD - 2021 Reflection 311BHS
    SOLD - 2017 Momentum 399TH

  5. #5
    Big Traveler arhayes's Avatar
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    Quote Originally Posted by jjbbrewer View Post
    I'm not sure who the manufacturer is since there aren't any tags or engraving on them other than "Momentum" on the side. I wrote to customer service at GD so I suspect they'll know. GD support has been really good before, so I'll post here when I hear back from them.

    Thanks for the response!
    I’d look in the on-line parts manual on the GD site for your rig. I believe It will show the part number and manufacturer, then you can follow up with Cust Svc. Or, you could just take it to a welding shop and get it fixed. YMMV😉
    Alan and Kathleen
    2015 Momentum 380TH (RVD2)
    2014 Ford F350 Dually (Stormtrooper)
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