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  1. #1
    Left The Driveway
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    Slide binding and uneven top to bottom

    So I've had to have my slide motors replaced under insurance due to 1 inch difference between top and bottom of slide. Granddesign customer service is absolutely worthless. Now we've noticed the left rear tire is worn on inside to the cords. Again customer says not their problem. At least the warranty on the propane regulator was replaced by recall.

  2. #2
    Site Sponsor NB Canada's Avatar
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    Quote Originally Posted by Tigarson1 View Post
    So I've had to have my slide motors replaced under insurance due to 1 inch difference between top and bottom of slide. Granddesign customer service is absolutely worthless. Now we've noticed the left rear tire is worn on inside to the cords. Again customer says not their problem. At least the warranty on the propane regulator was replaced by recall.
    Did you join this forum just to say this or did you want help with something

    Also noticed you copy and pasted this comment in another thread
    2021 Imagine 2400 BH
    2018 GMC Sierra 4x4 Crew 1840lb payload

  3. #3
    Long Hauler
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    Did Customer Service give a reason why they wouldn't repair the slide out-of-level problem?
    Howard and Peggy
    2019 Momentum 351M, and 2018 RAM Cummins dually 6-speed.
    His: 1999 Honda Interceptor
    Hers: 2013 Spyder ST-S

  4. #4
    Commercial Member huntr70's Avatar
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    Quote Originally Posted by Hoopy Frood View Post
    Did Customer Service give a reason why they wouldn't repair the slide out-of-level problem?
    Yes, his other thread complaining says it is out of warranty .

    Never did state what year or model he has.
    Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

  5. #5
    Rolling Along
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    Good thing you had insurance to save you some out of pocket expenses. Maybe a Go Fund Me page could help with the deductible.

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