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  1. #1
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    Cabinet Door Warped

    New 2600RB and wanting to contact Grand Design to try to get a replacement for the warped kitchen cabinet door. It's ~1/8" bowed. Looks really obvious when seen from the outside corner leading into the bedroom. I haven't found an email, only phone numbers. Should I just call them tomorrow? Or is it best to find an email?
    Click image for larger version. 

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    Joyful & Drake
    SE Texas
    2022 Grand Design 2600RB
    2022 F150 Platinum 1777# Payload
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  2. #2
    Site Sponsor NB Canada's Avatar
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    Cabinet Door Warped

    Don’t bother imo
    Mine are all the same way
    Ones in bedroom are horrible

    Cheap crap is what GD uses on Imagines where most other manufacturers use hardwood
    I am sure they would send new doors but they will look the same
    Last edited by NB Canada; 07-31-2022 at 11:15 AM.
    2021 Imagine 2400 BH
    2018 GMC Sierra 4x4 Crew 1840lb payload

  3. #3
    Site Team Second Chance's Avatar
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    Customer service email is: [email protected]

    Phone for parts and warranty is: 574-825-9679

    Be sure and have/include your VIN.

    Rob
    U.S. Army Retired
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    2020 Solitude 310GK-R, MORryde IS, disc brakes,
    Sailun LRG tires, solar, DP windows, W/D
    (Previously in a Reflection 337RLS)
    Full time since 08/2015

  4. #4
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    Call them and at least give them a chance to make it right.

  5. #5
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    Quote Originally Posted by Second Chance View Post
    Customer service email is: [email protected]

    Phone for parts and warranty is: 574-825-9679

    Be sure and have/include your VIN.

    Rob
    Thanks Rob. I'll give it a shot. This is the only door that is warped. None of the many others in the camper have any issues.
    Joyful & Drake
    SE Texas
    2022 Grand Design 2600RB
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  6. #6
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    Quote Originally Posted by masterdrago View Post
    New 2600RB and wanting to contact Grand Design to try to get a replacement for the warped kitchen cabinet door. It's ~1/8" bowed. Looks really obvious when seen from the outside corner leading into the bedroom. I haven't found an email, only phone numbers. Should I just call them tomorrow? Or is it best to find an email?
    Click image for larger version. 

Name:	cabinet door warped.jpg 
Views:	15 
Size:	93.0 KB 
ID:	42209
    On our 310 Solitude, the cabinet door next to the oven that hides three drawers, started to split. Instead of taking it to the dealer, I called GD. They asked for the dimensions and sent me a door without any holes drilled for mounting/hardware. I understand why, and am not knocking GD. I went out and purchase a jig at Home Depot for the hidden hinges. That jig (by Kreg) worked great. The handle and locking thing were no big deal to mount on the new door. By the way, I don't know what kind of wood this was, but it was somewhere in between pine and balsa for how quickly it cut, lol.
    Just wanted to let you know what is involved if you do this yourself.
    2021 Solitude 310GK
    2021 F350 DRW 4x4 CC XL 176" WB 6.7L PSD

  7. #7
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    Thanks WeirdAl. I was on hold for a long time so sent them an email with dimensions, VIN# and pix. I've got the tools to reset all the hardware.
    Joyful & Drake
    SE Texas
    2022 Grand Design 2600RB
    2022 F150 Platinum 1777# Payload
    ProPride-3 1400 Hitch

  8. #8
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    Sent them an email and had the door in my driveway in 6 days. The new one is flat!
    Joyful & Drake
    SE Texas
    2022 Grand Design 2600RB
    2022 F150 Platinum 1777# Payload
    ProPride-3 1400 Hitch

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