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Thread: Great customer service
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07-05-2015, 07:47 PM #1
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Great customer service
I just wanted to say thanks to David Hilliker for his support. I had an issue with the DVD player. One email and a week later I had a new unit at the house that I change out and everything is good.
It's great to see in this day such good service.
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07-05-2015, 07:56 PM #2
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Nice to see a refreshing post like this, it is all to true of the old saying, "do a good job for somebody and they will tell one person, do a bad job and they will tell everyone"
Steve & Diane -
Home is where we park it now.
Furry Kid; Springer Spaniel
2017 Solitude 310GK
2015 Ram 3500/DRW/4x4/6.7TD/AISN/4.10/4 Door-Long Bed
B&W Companion in Factory Pucks
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07-07-2015, 08:44 PM #3
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- Ocala, FL
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JD @ customer service has been awesome too. Has sent us 3 DVD players to finally get one that works. And after our warranty was over sent us a new outside shower, and just last week replaced all axle seals and brakes on our Reflection.
Thanks Grand Design & JD!! Happy campers here!Scott and Jan Platt Ocala, FL
Cameron(Son) & Chica(chihuahua)
2014 Reflection 337RLS
2015 Chevrolet Silverado 3500HD 4X4, Crew Cab, Dually, Diesel
[SIGPIC][/SIGPIC]
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