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  1. 07-05-2015, 07:47 PM #1
    jamieline
    jamieline is offline
    Seasoned Camper
    Join Date
    Feb 2015
    Location
    Conway, SC
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    Great customer service

    I just wanted to say thanks to David Hilliker for his support. I had an issue with the DVD player. One email and a week later I had a new unit at the house that I change out and everything is good.
    It's great to see in this day such good service.
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  2. 07-05-2015, 07:56 PM #2
    MitterMoe
    MitterMoe is offline
    Site Sponsor
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    Jun 2015
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    Nice to see a refreshing post like this, it is all to true of the old saying, "do a good job for somebody and they will tell one person, do a bad job and they will tell everyone"
    Steve & Diane -
    Home is where we park it now.
    Furry Kid; Springer Spaniel
    2017 Solitude 310GK
    2015 Ram 3500/DRW/4x4/6.7TD/AISN/4.10/4 Door-Long Bed
    B&W Companion in Factory Pucks
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  3. 07-07-2015, 08:44 PM #3
    Scott and Jan
    Scott and Jan is offline
    Big Traveler
    Join Date
    Apr 2014
    Location
    Ocala, FL
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    JD @ customer service has been awesome too. Has sent us 3 DVD players to finally get one that works. And after our warranty was over sent us a new outside shower, and just last week replaced all axle seals and brakes on our Reflection.
    Thanks Grand Design & JD!! Happy campers here!
    Scott and Jan Platt Ocala, FL
    Cameron(Son) & Chica(chihuahua)
    2014 Reflection 337RLS
    2015 Chevrolet Silverado 3500HD 4X4, Crew Cab, Dually, Diesel
    [SIGPIC][/SIGPIC]
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