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  1. #1
    Left The Driveway
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    GD National Rally Repair Question

    Hello,

    I have a 2019 Momentum 397TH I recently bought used and recently noticed a couple soft spots in the floor near where the rear main slide rail tracks in. Since there's no plumbing here my guess is the seals in the slide are weak or the subfloor can be accessed directly above the underbelly (driving through a 50 mile monsoon probably didn't help). My question is I have never been to the national rally and have read their write-up from 2021 about what they will fix/not fix at the rally, and the floor/subfloor falls into a gray area. Does anyone know if this is something they would assist with fixing (This would be at the 2023 rally, not this year)?

    Thanks!
    Karl

  2. #2
    Site Team WhittleBurner's Avatar
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    Karl, that's a thought one. I would suggest calling customer service and asking them.
    That would fall into a more intense repair than they generally do at a rally. Being a 2nd owner will make it possibly harder to get them to help. They don't drop the coroplast unless it's an emergency repair .
    Since the rally has grown in numbers the repair limitation has also changed due to the sheer numbers of units attending.

    In the mean time you should do what you can to mitigate any further damage.
    Marcy & Gary
    2014 Grand Design - Reflection 303RLS
    2022 GMC 3500 Denali Duramax Longbed SRW
    2015 GMC Denali 3500 - Retired
    2003 F350 - retired
    Michigan
    We're in trouble now, the dog are bloggin'!
    https://3dogsandatrailer.wordpress.com/


  3. #3
    Site Sponsor NB Canada's Avatar
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    GD National Rally Repair Question

    Considering there is zero warranty passed onto second owners I would suggest you get it fixed locally or do it yourself
    Like as said above you don’t want it to get worse
    2021 Imagine 2400 BH
    2018 GMC Sierra 4x4 Crew 1840lb payload

  4. #4
    Long Hauler Canyonlight's Avatar
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    To add some further clarity to GDRV warranties, the one year "bumper to bumper" warranty used to be transferable to subsequent owners......thought this was still the case. The five year frame (correction 3 year structural) warranty has never been transferable and trust this is still true. This used be covered in the Owners Manual and shared a number of times on the forum over the years.

    Dan
    Last edited by Canyonlight; 08-16-2022 at 03:03 PM. Reason: warranty correction 3 year not 5
    Dan & Carol
    2014 303RLS Reflection #185 (10/2013 build)
    2012 Silverado LTZ Crew Duramax 2500HD
    2700/16K Pullrite Superglide

  5. #5
    Seasoned Camper
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    I think all requests for service are full also.
    Former 2022 Solitude 310GKR w/8K axles & disc brakes, factory solar
    Formerly 2019 Reflection 230RL, 2019 Reflection 320MKS, and 2015 Outback Terrain 230TRS

  6. #6
    Site Sponsor
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    Quote Originally Posted by NB Canada View Post
    Considering there is zero warranty passed onto second owners I would suggest you get it fixed locally or do it yourself
    Like as said above you don’t want it to get worse
    When we purchased our 2019 303 RLS it had 7 months of the initial 12 month warranty remaining. Grand Design transferred the remaining warranty period over to us after we provided proof of ownership via the purchase agreement. We subsequently had two warranty claims that were honored by Grand Design. I don't know if this practice is still in effect but it's worth inquiring.
    John & Cindy
    2019 Reflection 303 RLS
    2018 Ford F250 6.7 PSD

  7. #7
    Site Sponsor NB Canada's Avatar
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    Quote Originally Posted by Johnww View Post
    When we purchased our 2019 303 RLS it had 7 months of the initial 12 month warranty remaining. Grand Design transferred the remaining warranty period over to us after we provided proof of ownership via the purchase agreement. We subsequently had two warranty claims that were honored by Grand Design. I don't know if this practice is still in effect but it's worth inquiring.
    Yes the 12 month full warranty is transferred to the new owner 100 percent but the op has a recent purchased 2019.
    Structure and roof warranty is voided to new owners
    2021 Imagine 2400 BH
    2018 GMC Sierra 4x4 Crew 1840lb payload

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