Quote Originally Posted by Hoopy Frood View Post
No, I was just wondering how it showed up, whether it came out or just loosened up. I think you might have to figure out what it is supposed to be secured to and go from there. Perhaps the piece it is supposed to screw into is missing?
Usually GD puts a thin metal backing plate into the the structure or screws into the aluminum studs. On my awing there was a very thin backing pale behind the surface, which stripped out. I would assume the same is behind the ladder. A call to GD customer support could confirm what the ladder is supposed to be attached to.