Our Haier Fridge is not freezing food in the freezer section so Haier is sending out a technician to look at the Fridge. What is the process of removing molding and whatever else to be able to slide out the fridge? Hopefully its only a faulty part and does not need to be replaced. Good news if that happens is we have a 345GK-R that should allow the Fridge to be moved out the door. Any advice is appreciated.

Thanks,
Ken