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  1. #1
    Big Traveler arhayes's Avatar
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    Momentum 380TH LP Issue

    The passenger side tank, when selected, will report via the gauge on the driver side 2 stage regulator that it is empty even though I have verified that the tank is full and will flows LP with a test valve. I switched tanks and got the same result. I note there is a regulator on the passenger side painted red. Anyway to know what is failing? There does not appear to be a leak since the tank remains full. We full-time and are having difficulty finding a dealer who can schedule us in to look at it along our route.
    Alan and Kathleen
    2015 Momentum 380TH (RVD2)
    2014 Ford F350 Dually (Stormtrooper)
    2012 Honda Goldwing Navi/ABS (Land Speeder)

  2. #2
    scott42blue
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    Oh boy, just when i thought i was getting close to the end of many problems I read this. I have a 355 TH and have only used it one time. I do know it sucked left tank dry and did not change over. I also have the small red regulator on right side. Please keep us updated on results.
    WFI my tank strap on right side failed first time I changed tank. Put a bungee strap on it to get buy for first camping trip. Just ordered a set of commercial grade tank straps for both sides.
    So far it has been awning upgrade $ 1600 , axle seals $ 150, 5 new tires $ 2500, kitchen faucet, $ 250. Pressure wash of undercarriage and undercoating because of bad powder coat $ 500 , rear ramp repair ( check yours ) $ 100. LP propane tank retainers $ 60.00
    All of the above are just parts with no labor cost at a 50% labor to parts standard . Well over $10,000 spent on my new RV to make it usable.
    Scott

  3. #3
    Big Traveler arhayes's Avatar
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    Well, I for one am the proverbial happy camper. I'd Mott followed up since I made my post, but the phone rang a few minutes ago and it was GD calling about my LP problem. They're shopping a new 2 stage regulator to the place we'll be in this coming weekend since we'll move to a new campground near Minneapolis. Great service as I only wanted info, but he confirmed my suspicions and is taking care of it. Much better Customer Service than I expected! Kudos, GD!


    Sent from my iPhone using Tapatalk
    Alan and Kathleen
    2015 Momentum 380TH (RVD2)
    2014 Ford F350 Dually (Stormtrooper)
    2012 Honda Goldwing Navi/ABS (Land Speeder)

  4. #4
    Manufacturer
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    Quote Originally Posted by arhayes View Post
    Well, I for one am the proverbial happy camper. I'd Mott followed up since I made my post, but the phone rang a few minutes ago and it was GD calling about my LP problem. They're shopping a new 2 stage regulator to the place we'll be in this coming weekend since we'll move to a new campground near Minneapolis. Great service as I only wanted info, but he confirmed my suspicions and is taking care of it. Much better Customer Service than I expected! Kudos, GD!



    Sent from my iPhone using Tapatalk.
    Hi Alan and Kathleen (@arhayes),

    Thank you for the update, glad we could be of assistance!

    Best regards,
    ~ Janice
    Last edited by GDRV Service; 07-23-2015 at 09:28 AM.
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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