User Tag List
Thanks: 0
Likes: 0
Results 1 to 7 of 7
-
07-20-2015, 06:12 PM #1LeftseatGuest
Atwood stove black glass cover shattered while away
I'll start by saying we are full time RV'ers and generally love our new Reflection 313RLTS.
While we were out, the black (tempered?) glass that covers the stove shattered into a million pieces.
Atwood has avoided responsibility for this so far.....
Anyone else experience this?
-
07-20-2015, 08:16 PM #2
-
07-21-2015, 04:25 AM #3
- Join Date
- Sep 2013
- Location
- PA
- Posts
- 4,514
- Mentioned
- 240 Post(s)
- Tagged
- 0 Thread(s)
Because there is no proof that it wasn't struck and broken.
I had the glass front of my fireplace do the same thing, without being touched. How do I prove it?Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
[email protected]
2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
2021 Reflection 310RLS
-
05-23-2018, 09:07 PM #4
- Join Date
- Jan 2018
- Location
- Northern Illinois
- Posts
- 238
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
I just had my 2018 Imagine 2600RB on our first trip and had a few usually things pop up that will need to be fixed. The interesting thing that happened is my wife was baking something in the oven and the glass top completely shattered while she was standing in front of the oven. She had not touched it, it just shattered. Scared us both, but thankfully my wife was not hurt. I think this is definitely a design flaw or the glass is not right.
Vince and Peg
Kennedy (Bernese Mountain Dog)
2017 Chevy Suburban Premier Edition w/max tow pkg.
2018 GD Imagine 2600RB
-
05-23-2018, 09:21 PM #5
If you're within the one year warranty, I'd suggest you contact GDRV at 574-825-9679 to see if they can assist. If you're out of warranty, I believe you can purchase a new cover from Amazon for about $70.00
Jim
-
05-24-2018, 05:34 AM #6
- Join Date
- Jan 2018
- Location
- Northern Illinois
- Posts
- 238
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
Thanks Jim, that’s great info! This was our shakedown trip and we have a few more warranty items to be fixed. Are the dealers pretty responsive on fixing warranty work? I made a preliminary call to the dealer after it happened and his response was that he had never heard of this happening and asked if we took pictures. We were so shocked that we never thought of taking pictures, but I’ve learned that pictures should always be taken. I’m hoping for the best outcome.
VinceVince and Peg
Kennedy (Bernese Mountain Dog)
2017 Chevy Suburban Premier Edition w/max tow pkg.
2018 GD Imagine 2600RB
-
10-19-2019, 05:09 AM #7
- Join Date
- Sep 2019
- Location
- Myrtle Beach SC
- Posts
- 26
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
I know this is an older post but your not alone my glass shattered in a million pieces rear glass portion only on second shake down cruise
Sent from my SM-G960U using Tapatalk
Similar Threads
-
Sail away, Sail away Sail, away. Awning damage
By The_Mit_375RE in forum General DiscussionReplies: 12Last Post: 04-29-2022, 08:44 AM -
Atwood Stove Element Fire
By Cate&Rob in forum General DiscussionReplies: 26Last Post: 05-21-2018, 09:25 PM -
Atwood Stove Installation Question
By TucsonJim in forum General DiscussionReplies: 2Last Post: 10-09-2017, 07:24 AM -
Atwood Stove Grommets for $13! Really?
By TucsonJim in forum General DiscussionReplies: 4Last Post: 03-12-2016, 08:36 AM -
Window just shattered
By fredandfred in forum General DiscussionReplies: 5Last Post: 04-03-2015, 10:48 AM
Rust prevention on rotors over...
Today, 06:36 PM in Axles, Brakes, and Suspension