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  1. #1
    Setting Up Camp
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    379fl broken frame

    Screws started popping out on driver's side of tongue trim, small crack. trim opens up when on truck closes when down on jacks, cracks going out from slide hole in corner and buckle i wall where it meets frt cap. Called grand design nothing no help out of warranty DONT WASTE YOUR MONEY CRAP!!!

  2. #2
    Big Traveler Calbar's Avatar
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    Quote Originally Posted by robertn View Post
    Screws started popping out on driver's side of tongue trim, small crack. trim opens up when on truck closes when down on jacks, cracks going out from slide hole in corner and buckle i wall where it meets frt cap. Called grand design nothing no help out of warranty DONT WASTE YOUR MONEY CRAP!!!
    Maybe try to call Lippert. They are the ones that made the frame. I have heard that in some cases they have stepped up and repaired even out of warranty. Worth a try.

    Rob
    Rob & Barb
    2022 Solitude 378MBS
    2022 RAM 3500 SRW HO Aisin 4x4
    Waterloo, Ontario, Canada

  3. #3
    Commercial Member huntr70's Avatar
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    Quote Originally Posted by robertn View Post
    Screws started popping out on driver's side of tongue trim, small crack. trim opens up when on truck closes when down on jacks, cracks going out from slide hole in corner and buckle i wall where it meets frt cap. Called grand design nothing no help out of warranty DONT WASTE YOUR MONEY CRAP!!!
    First Grand Design that I've ever heard of cracking the front frame.

    Mentioned above, call Lippert, they are the frame manufacturer.

    What kind of hitch set up are you using?
    Steve- Inventory Manager at Tom Schaeffer's RV, Shoemakersville, PA www.tomschaeffers.com
    [email protected]
    2011 RAM 3500 SRW Outdoorsman Edition 4X4, 6.7 Cummins--TWEAKED!
    2021 Reflection 310RLS

  4. #4
    Site Team Ynot4me2's Avatar
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    Mar 2020
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    What year is your rig?
    Steph & Lise
    2019 F150 Lariat 2.7 EB
    2020 Imagine XLS 22MLE

  5. #5
    Setting Up Camp
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    Nov 2021
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    wyoming
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    stock hitch

  6. #6
    Setting Up Camp
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    stock pin box ,b&w companion puck mount

  7. #7
    Site Sponsor
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    Apr 2017
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    Where the road leads
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    I believe Less Junk more Journey had something happen on their Solitude. See their video and fix.
    Jim and Belinda H. Pa.

    2018 337RLS- 2nd ac, dual pane windows, table and chairs, Kodiak disc brakes 12-28-17 (Thanks Ed!)
    720w solar, 100/50 Victron scc


  8. #8
    Rolling Along
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    Apr 2019
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    In the Blue Ridge Mtns of VA
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    Definitely contact Lippert. We had broken screws at filon/cap junction and suspected broken upper deck welds. No cracks in the side walls, though. Called GD, but they were not helpful. Contacted Lippert (and Reese because we have a Goosebox) and they immediately sent some instructions for taking measurements and then authorized dropping of filon and inspection by the dealer. Lippert paid the dealer directly. GD was never involved other than to generate a case number. By the way, no broken welds or missing screws were found.
    2022 Solitude 378MBS-R
    2021 Ford F450 CC Lariat Ultimate FX4
    1966 Shasta Astroflyte (1 year restoration project that is going on year 6)

  9. #9
    Site Sponsor ajg617's Avatar
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    Echoing @Fsalmy - we had broken screws at filon cap lower trim on pax side. Lippert immediately authorized dropping the filon on ours as well. GD authorized an hour after Lippert told them it needed to be checked and had authorized 2 hours. I called Lippert directly because GD would not respond.
    Robin & John
    2020 Ram 3500 LB SRW 4WD Crew Laramie 6.7HO Aisin, 55gal Titan
    2022 Solitude 310GK-R - Dual pane, factory solar & Onan, 8K axles with discs, 18K GVWR, W/D, Heat Pump, Goosebox, Battleborn

    2023 stays

  10. #10
    Setting Up Camp
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    Nov 2021
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    wyoming
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    b&w companion hitch

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