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  1. #1
    Seasoned Camper mageorge's Avatar
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    Question Chalk up one more Atwood Refrigerator Failure

    We are about 2/3rds the way through a 6 week 4,000 mile trip and our frig quit working yesterday while we gone all day. We didn't get back to the campsite until 10:30pm and stuff was melted and thawed. This morning (Sunday) we got it working on gas mode, but repeated efforts on electric mode failed. With all the writings on this forum about electrical failure of these Atwood Helium Refrigerators is there a quick fix? We are about 500 miles from the dealer that we purchased it from last year.
    Mike & Debbie
    Hot Springs, Ar
    2014 Ram 2500 4x4 Short Bed Diesel
    B&W Companion 5th Wheel Hitch
    2014 Reflection 303 (#405)

  2. #2
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    From what I've read, you'll need a new electric heater element. I would contact Atwood and see if they will ship it to you and then you could get a mobile RV tech servcie to install ? Also Atwood does have RV dealers that are authorized service centers - maybe there is one near where you are. My selling dealer is not one and when I called Atwood they referred me to a different dealer. I think the issue you will have is that (1). will the authorized service dealer actually have the part you need and (2). how many weeks before this service center can get you scheduled. As long as the refrig. works on gas, you are OK and not without a refrigerator.

  3. #3
    Fireside Member
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    I'm out on a trip in Myrtle Beach and our refrigerator quit working on electric also. I switched over to gas for now and it works good. I will worry about the repair later.
    Huey
    Ky
    2015 29RS
    2008 2500HD Chevrolet Duramax

  4. #4
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    Being in M.B., you have several places and service providers that could repair your refrig. I imagine.

  5. #5
    Site Sponsor Dave and Monica's Avatar
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    Quote Originally Posted by Huey_Man View Post
    I'm out on a trip in Myrtle Beach and our refrigerator quit working on electric also. I switched over to gas for now and it works good. I will worry about the repair later.
    I searched on the Atwood Mobile website for an authorized service center in Myrtle Beach and got this contact...
    HOLIDAY KAMPER & BOATS
    2295 Dick Pond Rd.
    MYRTLE BEACH, SC 29576
    877.304. 7880
    877.304. 7880
    Contact: Kent Lester
    Email Visit Website
    Dave and Monica - Gore Bay, Ontario
    Vitus the Hungarian Vizsla
    2014 Reflection 337 RLS #129
    2008 F250 V10 CC Lariat RWD

  6. #6
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    Yeah, I saw the camping world mobile repair van yesterday in the area. I think I will just wait and repair it myself. Hopefully GD will send me a new heating element.
    Huey
    Ky
    2015 29RS
    2008 2500HD Chevrolet Duramax

  7. #7
    Seasoned Camper mageorge's Avatar
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    Thank you folks, we sent an email to customer support, and it was answered promptly. We detoured to our purchase dealer (400) miles, who is an Atwood dealer as well, and are taking the 303 in this morning. Will know more later.


    Sent from my iPhone using Tapatalk
    Mike & Debbie
    Hot Springs, Ar
    2014 Ram 2500 4x4 Short Bed Diesel
    B&W Companion 5th Wheel Hitch
    2014 Reflection 303 (#405)

  8. #8
    Seasoned Camper mageorge's Avatar
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    Here is the culprit that made the electric side of the refrigerator fail. Replaced at Coachlight RV in Carthage, Missouri within 30 minutes of them getting the part from Grand Design.


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    Mike & Debbie
    Hot Springs, Ar
    2014 Ram 2500 4x4 Short Bed Diesel
    B&W Companion 5th Wheel Hitch
    2014 Reflection 303 (#405)

  9. #9
    Long Hauler
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    That makes me glad I've got a 4 cu. ft. backup refrigerator in my outside kitchen. Fortunately there's a 2 year warranty on the Atwood units.

    I've got a working Atwood that's for sale.

    I've got a new Dometic unit ready to install.

  10. #10
    Fireside Member
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    Got a new heating element from GD and installed it myself along with a new fuse. Everything is working great now.[emoji3]


    Sent from my iPhone using Tapatalk
    Huey
    Ky
    2015 29RS
    2008 2500HD Chevrolet Duramax

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