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07-26-2015, 08:39 PM #1
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Chalk up one more Atwood Refrigerator Failure
We are about 2/3rds the way through a 6 week 4,000 mile trip and our frig quit working yesterday while we gone all day. We didn't get back to the campsite until 10:30pm and stuff was melted and thawed. This morning (Sunday) we got it working on gas mode, but repeated efforts on electric mode failed. With all the writings on this forum about electrical failure of these Atwood Helium Refrigerators is there a quick fix? We are about 500 miles from the dealer that we purchased it from last year.
Mike & Debbie
Hot Springs, Ar
2014 Ram 2500 4x4 Short Bed Diesel
B&W Companion 5th Wheel Hitch
2014 Reflection 303 (#405)
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07-27-2015, 07:40 AM #2
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From what I've read, you'll need a new electric heater element. I would contact Atwood and see if they will ship it to you and then you could get a mobile RV tech servcie to install ? Also Atwood does have RV dealers that are authorized service centers - maybe there is one near where you are. My selling dealer is not one and when I called Atwood they referred me to a different dealer. I think the issue you will have is that (1). will the authorized service dealer actually have the part you need and (2). how many weeks before this service center can get you scheduled. As long as the refrig. works on gas, you are OK and not without a refrigerator.
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07-27-2015, 08:28 AM #3
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- Jun 2015
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- Stamping Ground, Ky
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I'm out on a trip in Myrtle Beach and our refrigerator quit working on electric also. I switched over to gas for now and it works good. I will worry about the repair later.
Huey
Ky
2015 29RS
2008 2500HD Chevrolet Duramax
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07-27-2015, 08:37 AM #4
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Being in M.B., you have several places and service providers that could repair your refrig. I imagine.
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07-27-2015, 09:06 AM #5
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- Nov 2013
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I searched on the Atwood Mobile website for an authorized service center in Myrtle Beach and got this contact...
HOLIDAY KAMPER & BOATS
2295 Dick Pond Rd.
MYRTLE BEACH, SC 29576
877.304. 7880
877.304. 7880
Contact: Kent Lester
Email Visit WebsiteDave and Monica - Gore Bay, Ontario
Vitus the Hungarian Vizsla
2014 Reflection 337 RLS #129
2008 F250 V10 CC Lariat RWD
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07-27-2015, 09:49 AM #6
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Yeah, I saw the camping world mobile repair van yesterday in the area. I think I will just wait and repair it myself. Hopefully GD will send me a new heating element.
Huey
Ky
2015 29RS
2008 2500HD Chevrolet Duramax
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07-29-2015, 05:57 AM #7
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- Apr 2014
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Thank you folks, we sent an email to customer support, and it was answered promptly. We detoured to our purchase dealer (400) miles, who is an Atwood dealer as well, and are taking the 303 in this morning. Will know more later.
Sent from my iPhone using TapatalkMike & Debbie
Hot Springs, Ar
2014 Ram 2500 4x4 Short Bed Diesel
B&W Companion 5th Wheel Hitch
2014 Reflection 303 (#405)
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07-31-2015, 05:48 PM #8
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Here is the culprit that made the electric side of the refrigerator fail. Replaced at Coachlight RV in Carthage, Missouri within 30 minutes of them getting the part from Grand Design.
Sent from my iPhone using TapatalkMike & Debbie
Hot Springs, Ar
2014 Ram 2500 4x4 Short Bed Diesel
B&W Companion 5th Wheel Hitch
2014 Reflection 303 (#405)
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07-31-2015, 06:24 PM #9
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- May 2014
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- NW AL/NE GA Mountains
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That makes me glad I've got a 4 cu. ft. backup refrigerator in my outside kitchen. Fortunately there's a 2 year warranty on the Atwood units.
I've got a working Atwood that's for sale.
I've got a new Dometic unit ready to install.
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08-09-2015, 11:42 AM #10
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Got a new heating element from GD and installed it myself along with a new fuse. Everything is working great now.[emoji3]
Sent from my iPhone using TapatalkHuey
Ky
2015 29RS
2008 2500HD Chevrolet Duramax
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