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  1. #21
    Paid my dues 😁 FT4NOW's Avatar
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    Quote Originally Posted by MoonShadow_1911 View Post
    I don't think so. I'm using Tapatalk. Attachment 45057
    Thanks. I've contacted Tapatalk customer support....see what happens.
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  2. #22
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    Quote Originally Posted by FT4NOW View Post
    Thanks. I've contacted Tapatalk customer support....see what happens.
    Did you try clearing the cache? If so, try clearing data, you'll just have to sign back in and set everything back up.
    Mark & Mary. Full-timing across the USA (and Canada)!
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  3. #23
    Paid my dues 😁 FT4NOW's Avatar
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    Quote Originally Posted by MoonShadow_1911 View Post
    Did you try clearing the cache? If so, try clearing data, you'll just have to sign back in and set everything back up.
    I tried it all, cleared the cache, deleted the app, reinstalled the app, signed out and back in.
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  4. #24
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    Quote Originally Posted by FT4NOW View Post
    I tried it all, cleared the cache, deleted the app, reinstalled the app, signed out and back in.
    Reboot the phone?

    If that doesn't/didn't work, hold it with both hands at about waist level, take a step forward while simultaneously releasing the device, as it's falling being your dominant for forward in a rapid motion so that it connects with the device in mid air. Hopefully, you do this outside and can locate the device again. If Tapatalk still doesn't work, repeat until the device no longer works.

    It's a great excuse to get some frustrations out and to upgrade to a new device. [emoji41][emoji57][emoji848]
    Mark & Mary. Full-timing across the USA (and Canada)!
    Current Coach: 2021 Grand Design Reflection 320MKS
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  5. #25
    Paid my dues 😁 FT4NOW's Avatar
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    Quote Originally Posted by MoonShadow_1911 View Post
    Reboot the phone?

    If that doesn't/didn't work, hold it with both hands at about waist level, take a step forward while simultaneously releasing the device, as it's falling being your dominant for forward in a rapid motion so that it connects with the device in mid air. Hopefully, you do this outside and can locate the device again. If Tapatalk still doesn't work, repeat until the device no longer works.

    It's a great excuse to get some frustrations out and to upgrade to a new device. [emoji41][emoji57][emoji848]
    I did do the phone reboot earlier, forgot to mention it.

    I tried all your steps above...but I think I used the wrong foot, so that's probably the issue [emoji1787]


    I just upgraded from an S8 to S22 a few months ago, shouldn't be the device. [emoji2369]
    2023 Momentum 398M-R
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  6. #26
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    Quote Originally Posted by FT4NOW View Post
    I did do the phone reboot earlier, forgot to mention it.

    I tried all your steps above...but I think I used the wrong foot, so that's probably the issue [emoji1787]


    I just upgraded from an S8 to S22 a few months ago, shouldn't be the device. [emoji2369]
    Well, then it sounds like you will have to wait for Tapatalk support. The guy is not the most responsive. When I had issues a couple of months ago, it took them about a month to fix the issue. It was "back end" stuff.

    They might have to reset your account on the server, I dunno.

    Do you have another device you can try it on? That way you can possibly try to narrow it down to your account.
    Mark & Mary. Full-timing across the USA (and Canada)!
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  7. #27
    Paid my dues 😁 FT4NOW's Avatar
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    I've had good luck in the past, Chris is usually who responds to my messages. I can install the app on my wife's phone and see if it works, good idea, didn't even think of it.
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  8. #28
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    Quote Originally Posted by FT4NOW View Post
    I've had good luck in the past, Chris is usually who responds to my messages. I can install the app on my wife's phone and see if it works, good idea, didn't even think of it.
    Now, she will blame ME, the IT Guy, if her phone breaks! [emoji1787][emoji1787][emoji1787]
    Mark & Mary. Full-timing across the USA (and Canada)!
    Current Coach: 2021 Grand Design Reflection 320MKS
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  9. #29
    Site Team Janet H's Avatar
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    You might try uninstalling and reloading tapatalk if you are having issues. Based on testing you should be able to load images - note that heic file formats (common now on iphones) may not be supported.
    You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. | Dr. Seuss

  10. #30
    Paid my dues 😁 FT4NOW's Avatar
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    Quote Originally Posted by Janet H View Post
    You might try uninstalling and reloading tapatalk if you are having issues. Based on testing you should be able to load images - note that heic file formats (common now on iphones) may not be supported.
    I've tried your suggestion multiple times. I've contacted Tapatalk support and they say they are looking into it. No iPhone here, I'm allergic to apples [emoji6]

    I'll try a test image again, it's been a few days. Attachment 45090
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