Shower Door Shattered During Winter Storage

**OshawaDave** · 04-22-2023, 12:32 PM

I just picked my 303RLS trailer from storage and upon enterering it prior to hook up I notice the left side glass panel stattered (corner shower) sometime over the winter. Has anyone had a shower door shatter while the trailer is stationary for 5 months?

I'm going to submit a warranty claim and see how GD responds.

**downsc123** · 04-22-2023, 02:41 PM

Yes I had mine shatter but it was not over the winter - it happened last fall with the unit parked in between camping trips (found it when I went to prep for a trip) - Grand Design replaced in under warranty with no issues. I rigged up a shower rod and curtain until the new door came in.

**OshawaDave** · 04-22-2023, 02:53 PM

That’s good to know. Thanks for your reply.

**Casa_Woody** · 04-22-2023, 05:26 PM

@OshawaDave / @donnsc123
Were either of you able to determine what caused the glass to break?

I found a screw had fallen out of one of the upper rollers, and a second one was loose. If the other would have fallen out, the glass door would have twisted and fractured. Just wondering if that may have been your issues.

I used a bit of blue Loc-Tite on the screws, hand tightened, and have not had them loosen again.

**OshawaDave** · 04-23-2023, 10:14 AM

No, I don’t know what might have caused it. I’ve never checked the roller screws. I just attributed it to expansion of the aluminum and glass….. just a guess.

**OshawaDave** · 04-24-2023, 07:48 AM

I just received a response from GD. Glass shattering of any kind is not covered by warranty as there is no way to determine what happened.
I understand the logic, but, not thrilled with their position. They indicated that if a manufacturer defect can be determined that a goodwill repair might be made.
How can you determine a manufacturer defect when the door is in a million pieces.

**Probe1957** · 04-24-2023, 09:40 AM

Originally Posted by OshawaDave

<snipped>
How can you determine a manufacturer defect when the door is in a million pieces.

You can't and GD knows it. They are telling you to go pound sand.

**Hoopy Frood** · 04-24-2023, 09:46 AM

In all fairness, Grand Design can't rely on someone's word that they didn't simply leave the doors loose while traveling, and they were broken. People tend to be notoriously unreliable.

**OshawaDave** · 04-24-2023, 09:58 AM

Yeah….. I get it.

**Keebler** · 04-24-2023, 10:08 AM

My glass doors never shattered, but I removed them and replaced them with a curtain. I left the tracks in place in the event I decided I didn't like it. Now, after a season (2022) using the curtain, my wife and I both prefer the curtain. I didn't think I would like the curtain, but i was wrong. It makes the bathroom feel bigger. Not to mention, if it gets dirty, for $5 I can get a new one. https://www.walmart.com/ip/Mainstays...=searchResults

I will say, although the curtain had weights at the bottom, I added some heavier coated magnet weights to prevent billowing inward.

Bottom line, the curtain is a cheap, easy fix while you consider your options. Who knows, after using it for a bit, you may even prefer it.