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  1. #1
    Fireside Member tcamper's Avatar
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    Feb 2015
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    Houston, Tx
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    Solitude 321X from Holiday World in Katy Texas

    After a year+ of RV shopping….we believe we might be close to pulling the trigger on a Solitude 321X.

    Our local dealer is Holiday World in Katy Texas. I’m sold on Grand Design ……. But have never done any business with Holiday World.

    Would appreciate any advice or opinions on this dealer.

    Note: we have been RVing in a 5er for over 10 years.
    Terry and Eileen
    2017 Solitude 310GK
    2015 Ram Longhorn 3500 4X2 SRW 6.7 Cummins
    Houston Texas
    [SIGPIC][/SIGPIC]

  2. #2
    Seasoned Camper redram's Avatar
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    Apr 2014
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    Spring/Texas
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    Talk to Croc. Good guy and i will get 100 dollars if you tell him i sent you. Don
    2014 Reflection 303//2013 Ram 2500 turbo diesel Spring, TEXAS

  3. #3
    Long Hauler LCBoyer's Avatar
    Join Date
    Oct 2014
    Location
    Los Fresnos, Texas
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    Bought mine from Mo Wiley, if you'd told him I sent you I'd got the $100
    2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places

  4. #4
    Seasoned Camper redram's Avatar
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    Apr 2014
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    Spring/Texas
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    I said it first
    2014 Reflection 303//2013 Ram 2500 turbo diesel Spring, TEXAS

  5. #5
    Setting Up Camp
    Join Date
    May 2015
    Location
    Katy Texas
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    Bought mine 325X from Mo, good and honest friend of my.

    Gerry and Lydia
    Katy

  6. #6
    Setting Up Camp Beauty&Beast's Avatar
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    Aug 2014
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    Southeast Texas
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    Got my 379FL from Holiday World Katy, Tom Marino was salesman and very knowledgeable about the unit and GD. Overall happy with sales people, and from sounds of other posts there are several good ones. I was less than impressed with the service end of the business. Has been a couple of turnovers of service advisors so that does not help. Have not had much warranty/followup work done there, but it took lots of followup to be sure all things get scheduled and get done correctly, plus the time to get schedules/complete is too long. Have a neighbor who had similar issues .... sale people great, service marginal. Not my first 5er either, and unfortunately this issue of poor service at big dealers is all too common.
    2015 Solitude 379FL ... Beauty
    2011 Freightliner SportChassis ... Beast
    Southeast Texas

  7. #7
    Setting Up Camp
    Join Date
    May 2015
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    Katy Texas
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    I totally agree with you the services sucks
    Gerry

  8. #8
    C130TN
    Guest
    I've researched Holiday World a lot and I've yet to read or hear one positive review of their service department. I've said this numerous times before but Holiday World was specifically mentioned at a rally in June as having some of the worst service in the country. It sucks because their Willis location is 30 minutes from me. They have some great sales guys though, I just dealt with the best one I've had at any dealership. He was a pleasure to deal with, very knowledgeable and professional.

  9. #9
    Setting Up Camp
    Join Date
    May 2015
    Location
    Katy Texas
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    just wonder if the services will improved when Ron Hoover's place (under construction next to HW) opens up.

    Gerry

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