In need of parts!!!!

[funinthesnow]

Hello all, We had our neighbor shoot our reflection with an arrow!!!!! Went straight through to the inside!!!! We called the selling dealer for repairs and they do not do body work on trailers!!!! OK! So we took it to a dealer that is much much closer to us that does body work. We have been trying to get in touch with Grand Design to get the parts needed to fix the inside, but no body is returning my call or the dealers call. I just left an e-mail, keeping my fingers crossed that they respond to that. Any ideas on how to get a hold of them???????

[JCR GD]

You can post in the tech corner area and Janice will hopefully respond.

Here is the contact info from her signature

Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

- Phones: Grand Design RV (corporate) at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv

For EMERGENCY or immediate assistance, contact your dealer or our Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

[funinthesnow]

ok, thank you

[Norcalrv1]

I would call the police dept and get that stopped. Take pictures.
Our new neighbor tried that also - didn't work out to well.
They need to fix it now

Sent from my SM-G900V using Tapatalk

[TucsonJim]

Wow - Good luck on getting that fixed quickly. As for the neighbor, they are awfully lucky that they didn't injure or kill someone. I've been an archer for over 45 years, and you have to treat an arrow just like a bullet fired from a gun. Hopefully, the neighbor will be paying for all repairs.

[funinthesnow]

It was an accident, he was trying to hit a target and missed. He was good about it and very embarrassed. ha ha ha