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10-04-2015, 01:56 PM #1
Janice - Need Assistance - Broken Propane Straps
Janice - Can you recommend a source to find two replacement propane tank straps. On the curb side of my unit, the top strap broke right where the screw goes into the wall. The broken half was missing when I opened the propane door, so it's probably laying along the highway somewhere. The bottom strap has a hair line crack in the same place. It looks like the failure mode is due to metal fatigue.
My VIN number is already posted in the "About Me" section.
Also, if anyone has a suggestion for a more robust mounting strap, it would be appreciated.
Thanks much,
Jim
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10-05-2015, 02:30 PM #2
- Join Date
- Sep 2013
- Location
- Bristol & Middlebury, Indiana
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Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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10-09-2015, 07:03 AM #3
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10-09-2015, 09:33 AM #4
Gary - One thing you (and GD) might consider is moving the screws a little closer together so that the bend is not so severe where the strap comes out from the wall and wraps around the tank.
Jim
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10-09-2015, 10:17 AM #5
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10-09-2015, 12:42 PM #6
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- May 2015
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- Fort Langley
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Hi Gary,
I have the same problem on the Drivers side as well. It is also very difficult to close the clasp without bending it. I will lock at the screws ( thanks Jim ) to see if I move them closer together that maybe it will be easier to close.
Denis
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10-09-2015, 04:57 PM #7
- Join Date
- May 2014
- Location
- NW TN
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In my previous 5er I installed ratchet straps for tank straps due to the same issues.
2018 GD Reflections 337RLS, 2021 Ram 3500 Cummins 4x4 CC w/auto level dually, TrailAir pinbox, B&W Companion hitch, Fold-A-Cover Tonneau
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08-05-2016, 08:27 PM #8
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- Sep 2014
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- Eastern Iowa
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I have a broken strap now and wondering where I can find a suitable replacement.
Mike
Sent from my iPhone using TapatalkMike
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08-08-2016, 01:24 PM #9
- Join Date
- Sep 2013
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- Bristol & Middlebury, Indiana
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Hi Mike (@Mike & Doris),
Please contact the Parts Professionals at your RV dealership for replacement parts research, ordering and shipping assistance (as we do not sell parts retail direct).
Or you are always welcome to contact our Customer Service (their contact information is in my signature, below) for parts research assistance.
Best regards,
~ JaniceMailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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