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  1. #1
    fredandfred
    Guest

    Oven staying lit

    https://youtu.be/RHf29A1-Gsg

    A video of what's going on with my pilot light. When the main burner goes out after reaching the temperature the pilot is out. It only does this when the oven is hot.
    It's been working for the first 11 months of ownership. I have no vehicle to tow it with to take it for service. Help me Grand Design.

  2. #2
    Manufacturer
    Join Date
    Sep 2013
    Location
    Bristol & Middlebury, Indiana
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    Quote Originally Posted by fredandfred View Post
    https://youtu.be/RHf29A1-Gsg

    A video of what's going on with my pilot light. When the main burner goes out after reaching the temperature the pilot is out. It only does this when the oven is hot.
    It's been working for the first 11 months of ownership. I have no vehicle to tow it with to take it for service. Help me Grand Design.
    Hi Jeff & Kathy (@fredandfred),

    I will call your selling dealer in the morning to discuss your concern, and ask them to contact you.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
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    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  3. #3
    Seasoned Camper
    Join Date
    Jun 2015
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    Have you any resolution for the issue? I have had my unit for less than a month and my oven is doing the same thing. I'm in GA for the winter from WV and so I am sort of clueless as to what to do. I am going to call my selling dealer in WV for help. It wouldn't be such an issue if I had not forgotten to pack my little electric oven.

    Sent from my SM-G920V using Tapatalk

  4. #4
    fredandfred
    Guest
    Quote Originally Posted by wva3185 View Post
    Have you any resolution for the issue? I have had my unit for less than a month and my oven is doing the same thing. I'm in GA for the winter from WV and so I am sort of clueless as to what to do. I am going to call my selling dealer in WV for help. It wouldn't be such an issue if I had not forgotten to pack my little electric oven.

    Sent from my SM-G920V using Tapatalk
    It was the pilot assembly that was jacked up. It was replaced and it works great. Took about 3 minutes to replace. Contact GD and they will work with you. They are great people.

  5. #5
    Seasoned Camper
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    Thanks

    Sent from my SM-G920V using Tapatalk

  6. #6
    Seasoned Camper
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    Brad of GD sent me a new pilot light assembly and it seems to have fixed my issue as well. Thank Fred as well as Brad of GD.

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