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Thread: Grand Design Customer Service
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10-31-2015, 07:27 AM #1
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Grand Design Customer Service
Just a note to let everyone know how pleased I am with GD Customer Service. The GD Team has gone beyond what is expected again to take care of my needs long after the sell of the unit. I am truly happy with my purchase and we love our Solitude. My only issue is my wife wants to trade up to the new models every year because of the changes and improvements GD has done. LOL Not a bad thing and may do that in a couple of years I will not consider another company after my experiences with GD. Thanks so much GD Team for all your dedication, service and help.
Kamper
Johnny & Mary
Henderson, NC 4 Now
2014 Solitude 369RL
2015 Silverado 3500HD Crew Cab High Country
24K Pullrite ISR 5th Wheel Hitch with Super Rails
:cool:
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10-31-2015, 08:54 AM #2
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Great news to hear!!
Jeff & Lee
Bodie, and Orion, Yellow, and Chocolate Labs
Nyx, Dachshund
2017 Chevrolet Silverado 2500 HD Duramax SRW 4WD
2016 Momentum 348M #1966
[SIGPIC][/SIGPIC]
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10-31-2015, 06:12 PM #3
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Another "Happy Camper". Thanks Grand Design!
Scott and Jan Platt Ocala, FL
Cameron(Son) & Chica(chihuahua)
2014 Reflection 337RLS
2015 Chevrolet Silverado 3500HD 4X4, Crew Cab, Dually, Diesel
[SIGPIC][/SIGPIC]
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10-31-2015, 06:25 PM #4
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I've been satisfied with GD's responses to my questions. That made me more comfortable in buying a 303.
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10-31-2015, 08:34 PM #5
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Our year and a half relationship with GD has also been positive. Product improvements could be made, but the Customer Service and follow-through are definitely way above expectations!
Sent from my iPhone using TapatalkAlan and Kathleen
2015 Momentum 380TH (RVD2)
2014 Ford F350 Dually (Stormtrooper)
2012 Honda Goldwing Navi/ABS (Land Speeder)
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10-31-2015, 08:57 PM #6
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- Sep 2013
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I agree Grand Design has gone out of their way to take care of some issues I had even after the warranty was over. I also like some of the new models but will probably keep the one I have for a while yet, but would definitely buy another Grand Design. They are a great company and I certainly am looking forward to many more trips in my Solitude.
Debby - Stafford, Virginia
2017 Grand Design Solitude ST374TH
2012 GMC Denali 3500HD DRW
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11-01-2015, 07:44 AM #7fredandfredGuest
I have dealt with them twice so far and they get back with you and take care of any issues.
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