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  1. #1
    fredandfred
    Guest

    New thread about Furrion

    Well now the TV in the bedroom won't come on. Hit the power button and the red light goes to green and just prior to it coming on the light goes back to red.
    I don't want to keep having issues but this should work for longer than a year. Anyone else had this issue?

  2. #2
    Site Sponsor
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    Furrion should really change their name to Inferion.

  3. #3
    Seasoned Camper
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    They should allow you to order without the crappy TV so you can choose which one you want to install...if any.

  4. #4
    fredandfred
    Guest
    I hate it that I'm having issues with this stuff but I should be able to have my tv in the bedroom working.

  5. #5
    Site Sponsor
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    JMO here but it would be nice if you could order without TV's and furniture. I'd rather get my own tv and shop for nicer sofas and recliners. The rear sofa in certain models isn't that big of an issue. But the recliners and theater seating leaves a lot to be desired. Not GD only, it's across the industry. Some of those big recliners that recline, swivel and rock are just horrendous. Don't even mention mattresses.

  6. #6
    fredandfred
    Guest
    Quote Originally Posted by goducks14 View Post
    JMO here but it would be nice if you could order without TV's and furniture. I'd rather get my own tv and shop for nicer sofas and recliners. The rear sofa in certain models isn't that big of an issue. But the recliners and theater seating leaves a lot to be desired. Not GD only, it's across the industry. Some of those big recliners that recline, swivel and rock are just horrendous. Don't even mention mattresses.
    Let's hope I don't have any furniture issues.

  7. #7
    Manufacturer
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    Quote Originally Posted by fredandfred View Post
    Well now the TV in the bedroom won't come on. Hit the power button and the red light goes to green and just prior to it coming on the light goes back to red.
    I don't want to keep having issues but this should work for longer than a year. Anyone else had this issue?
    Hi Jeff & Kathy (@fredandfred),

    This appears to be a duplicate of your post #7, here: http://www.mygrandrv.com/for...od-ole-Furrion. Apologies if you missed it, but I had replied back to you (see post #6 in that thread) with contact information for both Furrion, and our Customer Support:

    @fredandfred, you can call Furrion directly at 574-333-2088 (choose option #2 for warranty). Or you are welcome to contact our Customer Support at (574) 825-9679 directly to discuss your warranty eligibility concern.
    Hope this helps!

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  8. #8
    fredandfred
    Guest
    Quote Originally Posted by GDRV Customer Service View Post
    Hi Jeff & Kathy (@fredandfred),

    This appears to be a duplicate of your post #7, here: http://www.mygrandrv.com/for...od-ole-Furrion. Apologies if you missed it, but I had replied back to you (see post #6 in that thread) with contact information for both Furrion, and our Customer Support:



    Hope this helps!

    Best regards,
    ~ Janice
    Ok, thanks. I just now tried the tv again and it came on.
    Maybe it was just a fluke. I contacted Furrion and I'm waiting on a call back.

    Thanks Janice.

  9. #9
    Manufacturer
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    Quote Originally Posted by fredandfred View Post
    Ok, thanks. I just now tried the tv again and it came on.
    Maybe it was just a fluke. I contacted Furrion and I'm waiting on a call back.

    Thanks Janice.
    Hi Jeff & Kathy (@fredandfred),

    Thank you for the update! I've taken the liberty of asking Ryan Prough, the Warranty Manager here, to contact you. Or if it is more convenient for you, please feel free to call Ryan at our Customer Support direct phone number of (574) 825-9679.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  10. #10
    james quinn
    Guest
    Quote Originally Posted by goducks14 View Post
    JMO here but it would be nice if you could order without TV's and furniture. .
    You CAN !! ... it's called a cargo trailer

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