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  1. 12-23-2015, 08:30 AM #1
    dhshaw
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    Fireplace remote

    Just wondering if everyone gets a remote with the fireplace and where they may have found it in the trailer. Just got a new 379FL and can't find it anywhere.
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  2. 12-23-2015, 08:33 AM #2
    LCBoyer
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    Mine was in a plastic bag in the bag of books and stuff. It is small
    2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places
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  3. 12-23-2015, 08:38 AM #3
    JCR GD
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    ^^^^^^^ x2
    Jim (& Sharon)
    2015 GD Momentum 385TH - SOLD
    For Sale - 2015 Ford F-350 DRW 4x4 Lariat w/ AirLift bags, Titan 65 gal. OEM replacement fuel tank.
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  4. 12-23-2015, 08:46 AM #4
    dhshaw
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    Thanks folks, but still nothing. Went through all the bags in the big bag for about the third time now. Time for more investigating in the trailer.
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  5. 12-23-2015, 08:54 AM #5
    Canyonlight
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    They are so small that they can easily fall through the theater seating.......check there too........found ours there after someone used it !

    Dan
    Dan & Carol
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  6. 12-23-2015, 09:01 AM #6
    KeithS
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    In the drawer, under the TV.
    2016 303RLS
    2010 Dodge 3500 SRW 4X4 Crew Cab, 3.73 axle ratio (now pushing 20,000 miles)
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  7. 12-23-2015, 09:36 AM #7
    Second Chance
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    Quote Originally Posted by KeithS View Post
    In the drawer, under the TV.
    X2. ^^^

    Rob
    U.S. Army Retired
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  8. 12-23-2015, 10:10 AM #8
    tobymaxx
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    Yes you are supposed to get one with the new trailer, however, ours was missing. Our dealer had to order a new one for us.


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    Gary & Marcy
    2015 Solitude 325X
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  9. 12-23-2015, 12:01 PM #9
    GDRV Service
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    Quote Originally Posted by dhshaw View Post
    Just wondering if everyone gets a remote with the fireplace and where they may have found it in the trailer. Just got a new 379FL and can't find it anywhere.
    Hi @dhshaw,

    Please add your 17-digit RV VIN to the "About Me" section of your forum profile, and reply back to this message to let me know when that is done. Thanks in advance...

    Merry Christmas & Happy Holidays!

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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  10. 12-23-2015, 12:21 PM #10
    dhshaw
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    I have added my VIN as requested. Thanks!
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