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  1. #1
    mlisenby54
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    Lots of water in Norcold fridge

    We have a 2016 momentum 350M and have been experiencing a lot of water inside the fridge that collects on the bottom and gets food inside wet. Thoughts on problem??

  2. #2
    Seasoned Camper Joscelyne3's Avatar
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    Quote Originally Posted by mlisenby54 View Post
    We have a 2016 momentum 350M and have been experiencing a lot of water inside the fridge that collects on the bottom and gets food inside wet. Thoughts on problem??
    Check the drip try that is under the coils. The tray has a exit port that comes out the back that fits into a tube behind it ( mine it on left side). Sometimes that tube can get pinched and the port slides over it .
    Good luck and I hope this can help.
    JJ
    John & Carol Joscelyne and Hexy
    Red 2014 Ford F-350 Platinum, SRW, CC, Short bed with roll-N-lock cover.
    With replacement 50 gallon TransferFlow fuel tank, Magnaflow air intake, Edge CT turner.
    Pullrite superglide fifth wheel hitch.
    2015 Grand Design 305RE Solitude, with slide out toppers, <new>Titan disc brakes and Goodyear "G" rated tires.
    From: Hatboro, Pa

  3. #3
    Rolling Along
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    On several occasions I have taken the lower panel off the rear of the fridge, ( on the outside of the trailer ), and used suction to draw out the water through the drain hose. There is also a small black reducer type plug on the hose, which was getting clogged. I believe that plug helps to keep small bugs from climbing into the hose. After sucking the water out of the drain several times, I just removed the reducer and it seems to be draining like it should. As far as if and when something gets in the hose, I will deal with that when it happens.

    Gord Fuchs
    Presently at Suwannee River State Park, Fl.

  4. #4
    Long Hauler LCBoyer's Avatar
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    I used to hang the tube out one of the vent slats. Our new one doesn't seem to have a problem
    2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places

  5. #5
    Manufacturer
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    Quote Originally Posted by mlisenby54 View Post
    We have a 2016 momentum 350M and have been experiencing a lot of water inside the fridge that collects on the bottom and gets food inside wet. Thoughts on problem??
    Hi @mlisenby54,

    If the information posted above by other owners does not answer your concern, please add your 17-digit RV VIN to the "About Me" section of your forum profile and then reply back to this message to let me know when that is done.

    Thank you in advance...

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  6. #6
    We Have a Great Site Team WhittleBurner's Avatar
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    If I remember correctly, Norcold was giving people with that problem a plastic channel to adhere inside to re direct the drips to the tray. Try contacting Norcold, they may send you one.
    Marcy & Gary
    2014 Grand Design - Reflection 303RLS
    2022 GMC 3500 Denali Duramax Longbed SRW
    2015 GMC Denali 3500 - Retired
    2003 F350 - retired
    Michigan
    We're in trouble now, the dog are bloggin'!
    https://3dogsandatrailer.wordpress.com/


  7. #7
    mlisenby54
    Guest
    Good morning Janice! Just added my SN as requested

  8. #8
    Manufacturer
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    Quote Originally Posted by mlisenby54 View Post
    Good morning Janice! Just added my SN as requested
    Hi @mlisenby54,

    Thank you for letting me know! I've taken the liberty of asking Ryan Prough, the Warranty Manager here at Grand Design RV, to contact you to discuss your concern. Or if it is more convenient for you, please feel free to contact Ryan at our Customer Service direct phone number (574) 825-9679.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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