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  1. #1
    Seasoned Camper keywestparrothead's Avatar
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    Power ceiling fan in kitchen

    Hello, I believe I read this was were to post issues with the new unit, if not please advise other. My 376TH has a power ceiling fan in the kitchen and the unit comes on, but when depressing the "open" lid button I hear a beep (in the unit in the ceiling, so connection is good) but nothing happens. I climbed up a ladder and was able to manually twist the knob to open and close the lid (felt motor resistance), so it's not sealed shut or anything. Ideas?

    Thanks!
    2016 Momentum 376TH "The Beauty"
    2015 Ford F450 King Ranch Crew Cab "The Beast"
    2016 Indian Roadmaster "Our Toy"
    2013 BMW R1200GS Adventure "My Toy"
    ------------------------
    Previous addictions...
    2008 BMW R1200GS Adventure
    2008 Ford F350 6.4 KR CC
    2010 Montana 3750FL
    2008 CC Silverback 32LFGBS TT
    2004 Coleman/Fleetwood PU

  2. #2
    Setting Up Camp
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    Oct 2015
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    Maryland
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    Could be a bad circuit board. When I did my PDI for our 379FL our kitchen fan also was not working. The salesmen said it was the previous day when he went through it. They ordered and replaced the circuit board and all was well.

  3. #3
    Manufacturer
    Join Date
    Sep 2013
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    Bristol & Middlebury, Indiana
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    Quote Originally Posted by keywestparrothead View Post
    Hello, I believe I read this was were to post issues with the new unit, if not please advise other. My 376TH has a power ceiling fan in the kitchen and the unit comes on, but when depressing the "open" lid button I hear a beep (in the unit in the ceiling, so connection is good) but nothing happens. I climbed up a ladder and was able to manually twist the knob to open and close the lid (felt motor resistance), so it's not sealed shut or anything. Ideas?

    Thanks!
    Hi @keywestparrothead,

    Please add your 17-digit RV VIN to the "About Me" section of your forum profile, and reply back to this message to let me know when that is done.

    Thank you in advance...

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
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    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  4. #4
    Seasoned Camper keywestparrothead's Avatar
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    Quote Originally Posted by GDRV Customer Service View Post
    Hi @keywestparrothead,

    Please add your 17-digit RV VIN to the "About Me" section of your forum profile, and reply back to this message to let me know when that is done.

    Thank you in advance...

    Best regards,
    ~ Janice
    Good Morning Janice, I have added the requested info.

    Thanks,
    Craig
    2016 Momentum 376TH "The Beauty"
    2015 Ford F450 King Ranch Crew Cab "The Beast"
    2016 Indian Roadmaster "Our Toy"
    2013 BMW R1200GS Adventure "My Toy"
    ------------------------
    Previous addictions...
    2008 BMW R1200GS Adventure
    2008 Ford F350 6.4 KR CC
    2010 Montana 3750FL
    2008 CC Silverback 32LFGBS TT
    2004 Coleman/Fleetwood PU

  5. #5
    Manufacturer
    Join Date
    Sep 2013
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    Quote Originally Posted by keywestparrothead View Post
    Good Morning Janice, I have added the requested info.

    Thanks,
    Craig
    Hi Craig (@keywestparrothead),

    Thanks for the update! I've taken the liberty of asking our Customer Support to contact you. Or if it is more convenient for you please feel free to call them directly at (574) 825-9679 or email [email protected].

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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