User Tag List
Thanks: 0
Likes: 0
Results 1 to 1 of 1
Thread: Great Customer Service!
-
05-24-2016, 11:20 AM #1
- Join Date
- Oct 2015
- Location
- Shingle Springs CA
- Posts
- 87
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
Great Customer Service!
After reading about all the axel brake seal problems, I decided to have them checked. I do not have the ability to do this myself, so when I took in the trailer to the dealer for a few small warranty items, I asked them to remove and inspect all 4 wheels. They said it would cost around $375, but if there was a problem found, they might get GD to pick up the cost.
They just called and indeed the seals were bad, all was replaced, cleaned and up to snuff. GD picked up the cost of everything!!
All other little items were corrected as well, at no charge!
Thank you Grand Design! This was the main reason I choose you.
Dale
Similar Threads
-
Customer Service Still Great
By klemdotter in forum General DiscussionReplies: 7Last Post: 10-09-2016, 07:44 AM -
Impressed with great customer service!!!!
By grampscamper in forum General DiscussionReplies: 7Last Post: 12-15-2015, 07:17 AM -
Great customer service
By jamieline in forum General DiscussionReplies: 2Last Post: 07-07-2015, 08:44 PM -
WOW - what great customer service
By JDWHSKY in forum General DiscussionReplies: 9Last Post: 12-24-2014, 10:33 AM
TCL TV turns on by itself after...
Today, 08:03 PM in Electronics