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  1. #1
    Setting Up Camp
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    Pullrite Hitch Capture Plate

    Does anyone know what model# the Trailair Rota-Flex is on a Solitude 384gk? I need to order a capture plate for my Pullrite hitch. It should be model# 160468, 176440, or 328329.
    Thanks.

  2. #2
    Manufacturer
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    Sep 2013
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    Bristol & Middlebury, Indiana
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    Quote Originally Posted by DaveL View Post
    Does anyone know what model# the Trailair Rota-Flex is on a Solitude 384gk? I need to order a capture plate for my Pullrite hitch. It should be model# 160468, 176440, or 328329.
    Thanks.
    Hi @DaveL,

    If you own your RV, please add your 17-digit RV VIN to the "About Me" section of your forum profile and reply back to this message to let me know that is done. Otherwise, please send me a private message (PM) on the forum with your name and phone number, and I will ask our Customer Support to contact you. Or if it is more convenient for you please feel free to contact your RV dealer, Lippert Customer Support at (574) 535-1125, or Grand Design RV Customer Support direct by calling (574) 825-9679 or emailing [email protected], for assistance.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  3. #3
    Setting Up Camp
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    I have a 384gk on order. I have contacted the parts department at Grand Design and they said their computer was down and they would get back with me...that was last week. I contacted Pullrite and they were helpful, but they needed the model #. I also have contacted my dealer service and parts department, but haven't heard back from them. I'll private message you with my info.
    Thanks.

  4. #4
    Manufacturer
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    Quote Originally Posted by DaveL View Post
    I have a 384gk on order. I have contacted the parts department at Grand Design and they said their computer was down and they would get back with me...that was last week. I contacted Pullrite and they were helpful, but they needed the model #. I also have contacted my dealer service and parts department, but haven't heard back from them. I'll private message you with my info.
    Thanks.
    Hi @DaveL,

    First, congratulations on your new Solitude 384GK and welcome to the Grand Design RV family!

    And I received your PM, and have taken the liberty of asking our Customer Support to contact you.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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