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Thread: Squeaky Floors

  1. #1
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    Squeaky Floors

    I am relatively new here but since I know GD monitors these sites I have a question for them....have a 2017 Reflection 367bhs and have an issue with a VERY squeeky long hallway going to bedroom. Seems the floor is weak next to the outside wall and over the outside storage compartment...if your looking into the compartment and someone is walking on the floor inside you can see it....worried about separation...now, big question is we don't trust our local service deptments work as we have seen it before on other units...if we try and out a crosswise brace between the aluminium frame would it void warranty if that doesn't work? Not sure where to go, how to get it fixed properly..etc. Thanks

    Sent from my VS990 using Tapatalk

  2. #2
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    Quote Originally Posted by Nanato10 View Post
    I am relatively new here but since I know GD monitors these sites I have a question for them....have a 2017 Reflection 367bhs and have an issue with a VERY squeeky long hallway going to bedroom. Seems the floor is weak next to the outside wall and over the outside storage compartment...if your looking into the compartment and someone is walking on the floor inside you can see it....worried about separation...now, big question is we don't trust our local service deptments work as we have seen it before on other units...if we try and out a crosswise brace between the aluminium frame would it void warranty if that doesn't work? Not sure where to go, how to get it fixed properly..etc. Thanks

    Sent from my VS990 using Tapatalk
    Hi @nanato10,

    Please add your 17-digit RV VIN to the "About Me" section of your forum profile, and reply to this message to let me know that is done.

    Thank you in advance...

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  3. #3
    Seasoned Camper
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    Quote Originally Posted by Nanato10 View Post
    I am relatively new here but since I know GD monitors these sites I have a question for them....have a 2017 Reflection 367bhs and have an issue with a VERY squeeky long hallway going to bedroom. Seems the floor is weak next to the outside wall and over the outside storage compartment...if your looking into the compartment and someone is walking on the floor inside you can see it....worried about separation...now, big question is we don't trust our local service deptments work as we have seen it before on other units...if we try and out a crosswise brace between the aluminium frame would it void warranty if that doesn't work? Not sure where to go, how to get it fixed properly..etc. Thanks

    Sent from my VS990 using Tapatalk
    I have a squeak in the kitchen floor by the island and a squeak in the bathroom in front of the sink. I have never really worried about it. Every RV that I have ever owned eventually developed a squeak in the floor somewhere. I have a 2015 Solitude 320X. If your floor of is giving that much you may have an issue.

    Sent from my QTAQZ3 using Tapatalk

  4. #4
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    Ya it is not just the normal sqeeky floor...you can see it flexing in the compartment outside.

    Sent from my VS990 using Tapatalk

  5. #5
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    Janice...I can't find where to put the vin but I have it..573FR4222H3308179

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  6. #6
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    Quote Originally Posted by GDRV Customer Service View Post
    Hi @nanato10,

    Please add your 17-digit RV VIN to the "About Me" section of your forum profile, and reply to this message to let me know that is done.

    Thank you in advance...

    Best regards,
    ~ Janice
    Vin is 573FR4222H3308179. Can't find where to post..sorry

    Sent from my VS990 using Tapatalk

  7. #7
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    Quote Originally Posted by Nanato10 View Post
    Vin is 573FR4222H3308179. Can't find where to post..sorry

    Sent from my VS990 using Tapatalk
    Hi @Nanato10,

    Thanks for the update! (You may find it easier to update your forum profile using a computer, rather than the phone app.) I've taken the liberty of asking our Customer Support to contact you. Or if it is more convenient, please feel free to contact them direct by phone at (574) 825-9679 or email [email protected].

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  8. #8
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    I have a similar issue. I can actually see the floor flex and hear the squeak as we walk near the kitchen area and in-front of the TV in our 2800. Not sure how to distinguish a normal squeak from one that may indicate there is an issue.

  9. #9
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    Quote Originally Posted by bosborn View Post
    I have a similar issue. I can actually see the floor flex and hear the squeak as we walk near the kitchen area and in-front of the TV in our 2800. Not sure how to distinguish a normal squeak from one that may indicate there is an issue.
    Hi @bosborn,

    I have taken the liberty of asking our Customer Support to contact you. Or if it is more convenient for you, please feel free to contact them directly by phone at (574) 825-9679 or email [email protected]

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
    - LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  10. #10
    Setting Up Camp
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    Yeah, my new 2017 337rls has a squeak in the hall right outside the bath area and into the bedroom. I will do some investigating this weekend on my camping trip. Doesn't seem to be a big issue its just a distracting "creek" when you walk down the hall.

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