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  1. 07-10-2016, 03:24 PM #1
    dirtclod
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    oven won't stay lit

    We are having issues with our oven staying lit, when both tanks are on everything works fine. Today I was cooking with oven on and burner on at same time, with street tank on, curb side off, oven goes out, burner stays lit. Turn curb tank on, street tank on, both the oven and stove stay lit? Both tanks 3/4 or better full?
    Becky, BoBo and Mike
    2015 Solitude 369RL
    2020 GMC 2500 Duramax
    Anderson Ultimate 5th wheel hitch
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  2. 07-12-2016, 11:30 AM #2
    GDRV Service
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    Quote Originally Posted by dirtclod View Post
    We are having issues with our oven staying lit, when both tanks are on everything works fine. Today I was cooking with oven on and burner on at same time, with street tank on, curb side off, oven goes out, burner stays lit. Turn curb tank on, street tank on, both the oven and stove stay lit? Both tanks 3/4 or better full?
    Hi Becky, BoBo and Mike (@dirtclod),

    I've taken the liberty of asking our Customer Service to contact you. Or if it is more convenient for you please feel free to contact your RV dealer, or our Customer Support directly at (574) 825-9679 or email [email protected], for assistance.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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  3. 07-27-2016, 08:18 AM #3
    gws154
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    We had this problem with our 369RL. Thermocouple issue in the end. Good luck.
    Greg & Sherry
    Stormy - Beagle/Springer Spaniel
    2015 Solitude 369 RL #2950
    2013 GMC 2500 HD Diesel
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  4. 07-27-2016, 10:59 PM #4
    dirtclod
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    Why does it stay lit if the curb side tank is on?
    Becky, BoBo and Mike
    2015 Solitude 369RL
    2020 GMC 2500 Duramax
    Anderson Ultimate 5th wheel hitch
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