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  1. #1
    BratsMonster
    Guest

    Zone temperature probe

    An ongoing issue that I didn't get any resolve from my local dealer.

    My zone 2 temperature displays around 50F when the other 2 zones are fighting to maintain 80F.

    I need GD to either send me an RTD for the erroneous temperature monitoring in zone 2 or get the specs so I can just go out and get it. Yes, I'm still under warranty, yes I'm currently camping in the South Carolina foothills just outside of Columbia.

    See, zone 2 is my main unit. When the temp reads 50, my account doesn't come on. It's a pain in the winter too, but for the opposite reason of the heater won't shut off. I tried shorting the RTD, but then I just get anew E3 error in that zone.

    Oh, the thermostat has been changed.

    Any help? HD?

    While your at it is need a new chain link for my aft bed rail system. That temp fix took the first 5 hours out of my vacation.

    Sent from my SM-G920V using Tapatalk

  2. #2
    Long Hauler LCBoyer's Avatar
    Join Date
    Oct 2014
    Location
    Los Fresnos, Texas
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    Is it possible air is directed at the sensor?
    2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places

  3. #3
    BratsMonster
    Guest
    Quote Originally Posted by LCBoyer View Post
    Is it possible air is directed at the sensor?
    No. Before the air was on and it was easily 90F inside z2 was ~50F.

    Sent from my SM-G920V using Tapatalk

  4. #4
    Big Traveler arhayes's Avatar
    Join Date
    May 2014
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    RV Full-time
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    What did GD Customer Service say when you called them?


    Sent from my iPhone using Tapatalk
    Alan and Kathleen
    2015 Momentum 380TH (RVD2)
    2014 Ford F350 Dually (Stormtrooper)
    2012 Honda Goldwing Navi/ABS (Land Speeder)

  5. #5
    Site Sponsor JCR GD's Avatar
    Join Date
    Mar 2015
    Location
    Central Cal
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    Quote Originally Posted by arhayes View Post
    What did GD Customer Service say when you called them?
    ^^^^^^^^^^^^ x2 ??
    Jim (& Sharon)
    2015 GD Momentum 385TH - SOLD
    For Sale - 2015 Ford F-350 DRW 4x4 Lariat w/ AirLift bags, Titan 65 gal. OEM replacement fuel tank.
    The toy:
    2017 RZR XP 1000 EPS SE

  6. #6
    BratsMonster
    Guest
    I haven't been able to get thru. Making it a priority tomorrow. Will let you know.

    Sent from my SM-G920V using Tapatalk

  7. #7
    BratsMonster
    Guest
    Left voicemail, nothing in return.

    Sent from my SM-G920V using Tapatalk

  8. #8
    Setting Up Camp
    Join Date
    Jun 2015
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    get use to it...and they will always blame the dealer when you do get a hold of them. i had a problem with furnace it would not keep unit warm at 60 degs...it was not their fault...blah blah furnace company designed it.then they blamed dealer..dealer actually figured out problem. my experience with grand design service has not been to par with the hype. Btw it is a 2015 385th... had some major issues with genset overheating...HVAC issues... plumbing issues.....axle alignment issues ..they gave me a new tire but wont align....but eventually between dealer and GD...and quite a bit of money on my part it is good.....in all fairness we do love the RV though....they did a great job with design just need some customer care tweeks
    Last edited by ronf38; 08-06-2016 at 12:03 AM. Reason: addition

  9. #9
    Rolling Along
    Join Date
    Jan 2014
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    Northfield Center, Ohio
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    I believe that we have been having the same issue. It appears that the temp probe does not reflect correct temps. I am curious if there might be a way to calibrate the probe, similar to residential thermostats.

    Gordo Fuchs
    Cleveland, Ohio

  10. #10
    Setting Up Camp
    Join Date
    Jun 2015
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    dealer changed two probes....and added an extra vent....now everything wrks great

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