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  1. #1
    Rolling Along carnolddsm's Avatar
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    Jul 2015
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    Quartzsite until April
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    Motion Sensing Light Operation

    In our 397TH we recently had a guest stay in the garage and the motion sensing light was turned off.

    Since then regardless of wether the switch is in position I or II the light remains on, no motion sensing. What is the operating secret?
    Colan and Marilyn Arnold
    Des Moines, IA - kind of, on the road full time.
    Currently in Durango, Colorado
    Momentum 350M originally, now a 397TH

  2. #2
    Manufacturer
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    Aug 2016
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    Colan,
    Good morning. I have sent you a message on your motion light. Have a great day!
    Mailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    Contact us:
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    *For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*

  3. #3
    Setting Up Camp Char&Matt's Avatar
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    May 2016
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    Vancouver, BC
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    Love the motion sensor feature. the light in the pantry worked great our first 2 trips out. We are going full time now and that light will not work on the sensor now.
    As we are full time I cant see taking the trailer in for warrenty. I am a retired mechanic so I can handle the repair if I had the part????
    2015 Chev Silverado 3500hd Duramax/Allison trans - Cruiserlift motorcycle loading system.
    2017 HD Road king 107ci
    2008 HD electra-glide classic
    2016 GD Reflection 313RLTS

  4. #4
    Left The Driveway
    Join Date
    Oct 2015
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    Mn.
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    I have two motion detector lights fail this summer. I sent info to Grand Design customer service RV Number and pictures of the light. They sent me two replacements that I installed. The issue I have is that I believe the replacements will fail also in a short amount of time.

  5. #5
    New Member
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    Oct 2020
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    Quote Originally Posted by GDRV Missy View Post
    Colan,
    Good morning. I have sent you a message on your motion light. Have a great day!
    I would like to see the answer to this question as well.

  6. #6
    Site Sponsor livinthelife's Avatar
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    Oct 2016
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    Quote Originally Posted by Thr33s View Post
    I would like to see the answer to this question as well.
    Since the original question, and answer, was from 4 years ago, and GD doesn't monitor this site any longer, I hope someone here can answer your question.

    2017 Reflection 26RL "Mili"
    2016 Ford F250 Extended Cab Gas Engine "Buck" (the truck)

  7. #7
    Site Sponsor
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    Feb 2016
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    I had the same issue last year with our 303 pantry light. I emailed Grand Design and they sent me a new light fixture that I installed myself.
    John & Cindy
    2019 Reflection 303 RLS
    2018 Ford F250 6.7 PSD

  8. #8
    New Member
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    I wish to withdraw my question. I figured it out the old fashioned way!

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