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08-27-2016, 12:07 PM #1
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- Dec 2014
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- Carlsbad, CA
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New Fireplace, flame but no heat!
Hey all, we got a new fireplace from GD. The first few days everything worked great but this morning the heat was on for a couple hours and now no heat.
I know these things are fragile but I would have expected the whole thing to just go out not just the heat function. I did a search and read a number of posts with failed mother boards, which is what I assume happened with our original unit, but I didn't find any posts like this.
Thoughts?
On a side note: the newer fireplace has a much nicer looking log set and flame than our old one.Paul "Poppy" and Deb Cervone
2022 Imagine XLS 22MLE
2021 Imagine XLS 17MKE - SOLD ; 2015 Grand Design Reflection 337RLS - SOLD
2016 GMC Denali 3500HD SRW Duramax/Allison CC 4x4; Tire Minder TPMS
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08-27-2016, 03:02 PM #2
Hi Paul,
The "flame" and the heater are two completely different things. I could see where one could work but not the other. Since you likely still have the old one, take that one apart to see how it works.
BTW, did you tru the circuit breaker reset in the upper left corner ?
RobCate & Rob
2015 Reflection 303RLS
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08-27-2016, 03:20 PM #3
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- Dec 2014
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- Carlsbad, CA
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I took the old one to the dump The circuit breaker doesn't do anything. I have a feeling the fan is the problem because I can unplug it and re-plug after a few minutes and the heat element will come on for a couple seconds but no fan and then the heat element goes out. Probably a safety feature to avoid overheating.
I suspect I need another replacement as I doubt these things are really serviceable.Paul "Poppy" and Deb Cervone
2022 Imagine XLS 22MLE
2021 Imagine XLS 17MKE - SOLD ; 2015 Grand Design Reflection 337RLS - SOLD
2016 GMC Denali 3500HD SRW Duramax/Allison CC 4x4; Tire Minder TPMS
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08-27-2016, 03:28 PM #4
- Join Date
- Oct 2014
- Location
- Los Fresnos, Texas
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Go ahead and open it up. Fan could be stuck, or unplugged
2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places
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08-27-2016, 03:37 PM #5
- Join Date
- Dec 2014
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- Carlsbad, CA
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Paul "Poppy" and Deb Cervone
2022 Imagine XLS 22MLE
2021 Imagine XLS 17MKE - SOLD ; 2015 Grand Design Reflection 337RLS - SOLD
2016 GMC Denali 3500HD SRW Duramax/Allison CC 4x4; Tire Minder TPMS
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08-27-2016, 04:26 PM #6
- Join Date
- Oct 2014
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- Los Fresnos, Texas
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Dang Chinese junk!
2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places
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11-28-2021, 12:58 PM #7
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- May 2017
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- Sanibel, FL
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Has anyone found a quality replacement make that will fit into the same without the need for reframing of existing cabinet?
Mine started working 50% of the time last winter, and now won’t turn on for anything.
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11-28-2021, 07:18 PM #8
- Join Date
- Nov 2013
- Location
- Sitting in the sun! FL for along while
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When our fireplace quit working Gary contacted Greystone. After a short conversation they determined it was the circuit board. They sent a neew board and switch for less than $25. Easy and inexpensive fix.
Look in your paper work for the fireplace, that's where we found a phone number to call.Marcy & Gary
2014 Grand Design - Reflection 303RLS
2022 GMC 3500 Denali Duramax Longbed SRW
2015 GMC Denali 3500 - Retired
2003 F350 - retired
Michigan
We're in trouble now, the dog are bloggin'!
https://3dogsandatrailer.wordpress.com/
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11-29-2021, 05:34 AM #9
- Join Date
- May 2017
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- Texas Fulltimers
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We just now started to have problems with our fireplace. Greystone WF2613R. It will come on and work fine, but once you turn it off it wont come back on. Unplug the AC or cycle the breaker for that AC circuit and it comes alive again. I suspect the over temp / thermo sensor or the circuit board or maybe the fan is slowing down and not blowing enough air and causing the unit to trip the thermo sensor. A new fan assembly was about as much cost as getting a whole new unit. Just from my preliminary search model GR54FR is the same dimensions to fit the whole. Couldn't find either the original or the replacement model in stock. For the time being we went to Menards and bought an electric space heater.
Last edited by Steven@147; 11-29-2021 at 05:49 AM.
Steve & Tami Cass - Escapee's, FMCA Members, Texas Fulltimers Since July 2020
2019 Solitude 3350RL S-Class, 2018 Ram 3500 DRW, Laramie Longhorn, B&W Companion, Texas Class A Non-CDL Drivers License
Sharing the Fulltime Lifestyle - www.youtube.com/@tsrvadventures3219/videos, Nonprofit Channel
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11-29-2021, 09:26 AM #10
- Join Date
- Nov 2013
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Marcy & Gary
2014 Grand Design - Reflection 303RLS
2022 GMC 3500 Denali Duramax Longbed SRW
2015 GMC Denali 3500 - Retired
2003 F350 - retired
Michigan
We're in trouble now, the dog are bloggin'!
https://3dogsandatrailer.wordpress.com/
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