User Tag List
Thanks: 0
Likes: 0
Results 1 to 4 of 4
-
08-30-2016, 09:43 AM #1
- Join Date
- Feb 2015
- Location
- Pasco, Wa.
- Posts
- 318
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
Maxxfan in bedroom won't shut off
As noted, the Maxxfan in the bedroom is open and running at #2 speed and it will not respond to the wall mounted control. I pulled the control from the kitchen fan which was operating normally and tried it on the malfunctioning unit , but it made no difference. Prior to delivery last year, both the BR and the kitchen fan were replaced by the dealer for the exact same problem.
Does anyone have experience dealing with this problem? I am far from my purchasing dealer and I don't find the local dealer trustworthy for service. I have called Maxxair, but could not get through and there was no way to leave a message. Left a message with Grand Design yesterday, but there has been no response.
We are leaving on an extended trip in 8 days so time is short for acquiring a replacement. We can do without the BR fan if I can find a way to cut the power to just that unit. Pulling the fuse cuts power to all the fans plus the BR overhead lights.
Any help/advice will be appreciated.
Safe travels.Jim & Gwen
2015 Solitude 379fl, VIN 573FS4324F1102454
2011 F-350 SC, DRW, 6.7 PSD, Ride-Rite Air Bags, Pull-Rite 20.5 K
"You can't get lost if you don't care where you're going"
-
08-31-2016, 09:27 AM #2
- Join Date
- Aug 2016
- Posts
- 161
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
Good morning. I have sent both the regional service managers a note asking them to please reach out to you on the message you had left here.
Thank you,
JesMailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
Contact us:
- Call Customer Support (direct) at (574) 825-9679
- Send a fax to (574) 825-9249
- Or email: [email protected]
*For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*
-
08-31-2016, 09:38 AM #3
- Join Date
- Feb 2015
- Location
- Pasco, Wa.
- Posts
- 318
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
Thank you, Jes.
I just got going here on the West coast so hadn't had time to post. I did receive a call from GD Customer Service late yesterday in response to the message I left. We didn't really come up with a solution to the immediate problem and I am still have trouble getting though to the Maxxfan (AirExcell) folks on the phone. Planning to send them an email this AM.Jim & Gwen
2015 Solitude 379fl, VIN 573FS4324F1102454
2011 F-350 SC, DRW, 6.7 PSD, Ride-Rite Air Bags, Pull-Rite 20.5 K
"You can't get lost if you don't care where you're going"
-
08-31-2016, 10:06 AM #4
- Join Date
- Aug 2016
- Posts
- 161
- Mentioned
- 0 Post(s)
- Tagged
- 0 Thread(s)
Thank you for the update, I am so sorry you were not able to resolve the issue with the fan when he returned your call yesterday.
Have a safe trip,
JesMailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
Contact us:
- Call Customer Support (direct) at (574) 825-9679
- Send a fax to (574) 825-9249
- Or email: [email protected]
*For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*
Similar Threads
-
Water pump is slow to shut off
By pwrplay in forum Plumbing and Water SystemsReplies: 6Last Post: 09-15-2014, 05:18 PM -
Water pump won't shut off after low flow use
By pwrplay in forum Plumbing and Water SystemsReplies: 3Last Post: 09-15-2014, 05:15 PM -
Back door won't stay shut on trip.
By kellypayne7 in forum General DiscussionReplies: 3Last Post: 06-15-2014, 08:27 PM -
AC does not shut off
By redram in forum Heating and Air Conditioning systems.Replies: 3Last Post: 04-12-2014, 10:04 AM
310GK Bounce When Towing
Today, 11:04 PM in Fifth Wheel Hitching Topics