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  1. #1
    Seasoned Camper Happy Kansan's Avatar
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    Follow up to previous inquiry about decals

    I contacted you through this forum a few weeks ago about deteriorating decals on our 2015 Reflection 337, and Jessica requested that we send pics. Unable to local that initial thread, so I'm opening a new one. Our Vin # is 573FR362XF3301160. Thanks!!

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    Happy Kansans .... DeWayne & Benita
    and one crazy little ShihPoo puppy named Olive Ann
    2015 Reflection 337
    2017 Ford F350 Super Duty SRW

  2. #2
    Long Hauler Paul & Deb's Avatar
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    Hi DeWayne and Benita, please post back if you get any answers on this as my 2015 is doing the very same thing.

    Thanks
    Paul "Poppy" and Deb Cervone
    2022 Imagine XLS 22MLE
    2021 Imagine XLS 17MKE - SOLD ; 2015 Grand Design Reflection 337RLS - SOLD
    2016 GMC Denali 3500HD SRW Duramax/Allison CC 4x4; Tire Minder TPMS

  3. #3
    Site Sponsor John612's Avatar
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    Add my name to the list, high up on the front and our rig is in covered storage.
    Heard something awhile back about using 303 on the decals to help preserve them, will do more searching tomorrow.

    John
    John, Susan & Luke
    2015 Reflection 303 RLS #867
    Bakersfield, CA

  4. #4
    Seasoned Camper Happy Kansan's Avatar
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    Just want to report back that Grand Design sent us replacement decals at no charge and we put them on just last week. Simple process, and our front cap looks like brand new again. Thank you Jessica at GD.
    Happy Kansans .... DeWayne & Benita
    and one crazy little ShihPoo puppy named Olive Ann
    2015 Reflection 337
    2017 Ford F350 Super Duty SRW

  5. #5
    Long Hauler Paul & Deb's Avatar
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    Quote Originally Posted by Happy Kansan View Post
    Just want to report back that Grand Design sent us replacement decals at no charge and we put them on just last week. Simple process, and our front cap looks like brand new again. Thank you Jessica at GD.
    Did you put them on yourselves? I can't imagine how bad it would look if I did it myself. Did you use anything special on the cap after you pulled off the old ones? Did they come with any instructions or layout template or anything like that?

    I have a set en route that will be installed by a local RV service company that specializes in RV paint and body.
    Paul "Poppy" and Deb Cervone
    2022 Imagine XLS 22MLE
    2021 Imagine XLS 17MKE - SOLD ; 2015 Grand Design Reflection 337RLS - SOLD
    2016 GMC Denali 3500HD SRW Duramax/Allison CC 4x4; Tire Minder TPMS

  6. #6
    Seasoned Camper Happy Kansan's Avatar
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    My husband removed them and put them on himself. It didn't seem to take him long at all. Less than an hour. Removal was easy, he used a putty knife type gadget to remove it, and rubbed it down with alcohol after removal. On parts that didn't remove as easily, he rubbed a little bit of peanut butter (yes, pb) and then it scraped off quite easily. And I didn't see him put the decals back on but they look great and it must have been simple enough because I heard no loud icky verbiage from his mouth. There were no instructions or template, but I think after removal of the decals it is apparent where the new ones go because of the faint outline of the old one that remains.
    Happy Kansans .... DeWayne & Benita
    and one crazy little ShihPoo puppy named Olive Ann
    2015 Reflection 337
    2017 Ford F350 Super Duty SRW

  7. #7
    Long Hauler Paul & Deb's Avatar
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    Thanks for the feedback Benita!
    Paul "Poppy" and Deb Cervone
    2022 Imagine XLS 22MLE
    2021 Imagine XLS 17MKE - SOLD ; 2015 Grand Design Reflection 337RLS - SOLD
    2016 GMC Denali 3500HD SRW Duramax/Allison CC 4x4; Tire Minder TPMS

  8. #8
    Site Sponsor
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    Funny thing ...... I sent GD Customer Service an email today (3 Nov 16) along with pictures of the decals on my 2015 Reflection 303RLS asking them if I could obtain two replacement red/maroon decals since the 2 1/2 yr old decals are cracking badly. (They are the red/maroon decals on the front cap)

    I was advised that I could purchase them from a GD Dealer and that Grand Design did not have the authorizations to sell the decals to me direct.

    That's the response I would have expected from someone other than Grand Design, but it is what it is.
    2018 GD Reflections 337RLS, 2021 Ram 3500 Cummins 4x4 CC w/auto level dually, TrailAir pinbox, B&W Companion hitch, Fold-A-Cover Tonneau

  9. #9
    Site Sponsor JCR GD's Avatar
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    Retread, we were told at the nor-cal rally by GD rep. (I think it was Tim Reams but maybe one of the others) that decals are warranted for five years. They will send decals but no labor.

    You should try again and ask for someone higher up.
    Jim (& Sharon)
    2015 GD Momentum 385TH - SOLD
    For Sale - 2015 Ford F-350 DRW 4x4 Lariat w/ AirLift bags, Titan 65 gal. OEM replacement fuel tank.
    The toy:
    2017 RZR XP 1000 EPS SE

  10. #10
    Site Sponsor
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    Jim,
    Thanks for that great information. I will try to speak with Tim about the decals.

    Rich Kaiser
    2018 GD Reflections 337RLS, 2021 Ram 3500 Cummins 4x4 CC w/auto level dually, TrailAir pinbox, B&W Companion hitch, Fold-A-Cover Tonneau

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