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  1. #1
    Seasoned Camper ADIRKS30's Avatar
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    Official home, NW Missouri. In Solitude mostly now
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    Positive Reviews of Service Experience

    I started a thread on the FB owner page and wanted to start one here also.

    Could we start a post that has all postive reviews of dealer or mobile shops where we as owners have had personal experience with getting service? The reason I say all positive, let's make it a good thread we can all go if we are needing service and we are on the road somewhere, we can look here and find a positive review of a shop that is hopefully near us at that time. I'm not looking for bashing or negative reviews, looking for good reviews, of repair places who have helped you and worked seamlessly with Grand Design for a positive experience. I realize we can all leave reviews on other websites, but thought it might be helpful here to post experiences of your repair shop and Grand Design working together. No Links please, just leave a phone number and city, state and we can all find them. Also keep it to actual reviews of service you have had done, and tell us all a bit about the experience?

    Sent from my SM-G900V using Tapatalk
    2015 RAM Cummins B&W Companion Slider

    2015 Solitude 365DEN

    Anthony, Amanda, and their 2 munchkins. Fulltiming.

  2. #2
    Site Sponsor
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    Good idea Anthony. Maybe we can get a sticky on this thread so it's easier to find when in need.
    Location - Wherever the road takes us...Full-timers
    2015 Momentum 380
    2019 Ram Dually

  3. #3
    Seasoned Camper ADIRKS30's Avatar
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    I'll start with one.
    Sage RV Repair in Bellevue, NE (Omaha) Jack Sage is the owner and he does most of the work himself I believe, he is very knowledgeable on all brands of RVS and every brand of components. We had an AC quit on us while working in the Omaha area, and with him and Grand Design working together, we had a quick fix and an easy process. I would recommend him to anyone.

    Also I would recommend my dealer, Lifestyle RVS in Grain Valley, MO. Before I found Sage RV Repair, I had called them, we were 4 hours away from them, it was a Saturday morning, and I told them the issue, they told me that if I came down that day, that they would do their absolute best to have me up and running that day yet, they had a new AC in their storage and if nothing else they would replace it. I didn't end up going because of the distance, (smart decision because later that day, my truck broke down), but I was impressed to know that they were ready and willing to help their traveling customers, like the pledge says that all Grand Design dealers will do

    Sent from my SM-G900V using Tapatalk
    2015 RAM Cummins B&W Companion Slider

    2015 Solitude 365DEN

    Anthony, Amanda, and their 2 munchkins. Fulltiming.

  4. #4
    Seasoned Camper ADIRKS30's Avatar
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    Yea I am hoping an admin will make it sticky for us or post it where we can all find it easily when in need.

    Sent from my SM-G900V using Tapatalk
    2015 RAM Cummins B&W Companion Slider

    2015 Solitude 365DEN

    Anthony, Amanda, and their 2 munchkins. Fulltiming.

  5. #5
    Setting Up Camp Dinger51's Avatar
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    Great idea! I am trying to decide where to purchase my 2800 Imagine from and I am more concerned about the service experiences. If anyone is from Ohio/Michigan area, I would love to hear from you.

  6. #6
    Fireside Member
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    Another shout out for Life Style RV's, my dealer as well, which FYI was a fantastic buying experience. I had a Problem with the Trailair pin on my momentum and honestly didnt want to drag it up there anyway and could change it myself, they ordered a new Pin and had it delivered to my house next day.
    Bryan
    2016 Momentum 348

  7. #7
    Left The Driveway
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    I've had a great experience with Tom Schaeffer RV in Shoemakersville, PA. Bought our 337RLS from them in May and they have been very responsive and done excellent work with our PDI punch list and add-ons we have requested.

    Rob
    Carol and Rob
    2016 Reflection 337RLS
    2015 Ram 2500HD 4x4 Crewcab Cummins Diesel
    Elverson, PA

    [SIGPIC][/SIGPIC]

  8. #8
    Setting Up Camp
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    I wish I could say the same thing about Lifestyle RV in Grain Valley. Worst experience with this dealer
    than I have ever had with any dealer.

  9. #9
    Big Traveler CWSWine's Avatar
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    Manhattan (Little Apple) Kansas
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    Quote Originally Posted by tucker View Post
    I wish I could say the same thing about Lifestyle RV in Grain Valley. Worst experience with this dealer
    than I have ever had with any dealer.
    We are just up the street from you in the "Little Apple" and we order our 310GK-R from 4 Seasons by Abilene...
    Dennis & Ellie
    Current 2017 Newmar Ventana Class A & 1994 Airstream Excella Classic Limited Project
    Sold - 310-GK-R Delivered 28 Oct 2016
    2016 GMC Denali 1 Ton Diesel SRW Payload 3727LBS B&W Hitch

  10. #10
    Seasoned Camper Phansen404's Avatar
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    Midland, Mich
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    We have had excellent service experiences (although limited ) with General RV in Birch Run Mich.
    Patrick & Marla with Boomer and Sooner

    2007 Chev 2500 Allison Duramax
    2014 Solitude 368RD

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