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  1. #1
    Seasoned Camper
    Join Date
    Jun 2016
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    Boston area
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    Backup camera now only works when camper plugged in

    Hello,

    The first upgrade I made when we got our Reflection 30BH was to install the standard plug n' play Furrion backup camera. It worked great until this past weekend. Now it only works when the camper is plugged into an an external outlet (shore power). As soon as I disconnect shore power the camera looses power. The battery is fine because all other 12v stuff works fine when shore power is disconnected including the auto-level system. Plugging the 5th wheel into my truck power also makes no difference, the camera only works when the 5th wheel is plugged into shore power.

    Any ideas where I should start looking?

    Thanks!

    John
    John, Heidi and our 2 Cocker Spaniels Venus & Big Papi
    2016 Relfection 30BH 5th wheel
    2016 F350 SRW CC SB 6.7 Diesel 4x4
    Pullrite Superglide with Superrails

  2. #2
    Manufacturer
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    Aug 2016
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    John,
    If you can please send me a private message with the last 6 of your VIN and a contact number I'll get your message to one of the regional service managers and ask him to please reach out to you on your camera.

    Jes
    Mailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    Contact us:
    - Call Customer Support (direct) at (574) 825-9679
    - Send a fax to (574) 825-9249
    - Or email: [email protected]

    *For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*

  3. #3
    King Pin
    Join Date
    Feb 2014
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    Jes - He figured it out. The battery disconnect switch was accidently turned off.

    Jim

  4. #4
    Manufacturer
    Join Date
    Aug 2016
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    thank you Jim
    Mailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    Contact us:
    - Call Customer Support (direct) at (574) 825-9679
    - Send a fax to (574) 825-9249
    - Or email: [email protected]

    *For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*

  5. #5
    Seasoned Camper
    Join Date
    Jun 2016
    Location
    Boston area
    Posts
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    Hi Jes, Yes I figured it out. Turns out the battery disconnect switch got jostled enough to disconnect the battery. Apparently the battery disconnect only disconnects certain things which fooled me into thinking the battery was connected. The autolevel system worked fine the whole time.

    Thanks for getting back to me!

    John
    John, Heidi and our 2 Cocker Spaniels Venus & Big Papi
    2016 Relfection 30BH 5th wheel
    2016 F350 SRW CC SB 6.7 Diesel 4x4
    Pullrite Superglide with Superrails

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