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10-10-2016, 08:27 AM #1
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Backup camera now only works when camper plugged in
Hello,
The first upgrade I made when we got our Reflection 30BH was to install the standard plug n' play Furrion backup camera. It worked great until this past weekend. Now it only works when the camper is plugged into an an external outlet (shore power). As soon as I disconnect shore power the camera looses power. The battery is fine because all other 12v stuff works fine when shore power is disconnected including the auto-level system. Plugging the 5th wheel into my truck power also makes no difference, the camera only works when the 5th wheel is plugged into shore power.
Any ideas where I should start looking?
Thanks!
JohnJohn, Heidi and our 2 Cocker Spaniels Venus & Big Papi
2016 Relfection 30BH 5th wheel
2016 F350 SRW CC SB 6.7 Diesel 4x4
Pullrite Superglide with Superrails
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10-11-2016, 09:48 AM #2
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John,
If you can please send me a private message with the last 6 of your VIN and a contact number I'll get your message to one of the regional service managers and ask him to please reach out to you on your camera.
JesMailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
Contact us:
- Call Customer Support (direct) at (574) 825-9679
- Send a fax to (574) 825-9249
- Or email: [email protected]
*For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*
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10-11-2016, 12:00 PM #3
Jes - He figured it out. The battery disconnect switch was accidently turned off.
Jim
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10-11-2016, 12:32 PM #4
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thank you Jim
Mailing & Shipping Address: Grand Design RV, Attn: Customer Support, 11356 CR 2, Middlebury, IN 46540
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
Contact us:
- Call Customer Support (direct) at (574) 825-9679
- Send a fax to (574) 825-9249
- Or email: [email protected]
*For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name and phone number.*
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10-11-2016, 01:30 PM #5
- Join Date
- Jun 2016
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Hi Jes, Yes I figured it out. Turns out the battery disconnect switch got jostled enough to disconnect the battery. Apparently the battery disconnect only disconnects certain things which fooled me into thinking the battery was connected. The autolevel system worked fine the whole time.
Thanks for getting back to me!
JohnJohn, Heidi and our 2 Cocker Spaniels Venus & Big Papi
2016 Relfection 30BH 5th wheel
2016 F350 SRW CC SB 6.7 Diesel 4x4
Pullrite Superglide with Superrails
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