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  1. #1
    Paid my dues 😁 FT4NOW's Avatar
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    OneControl / myRV - components turning off

    I have a 2017 Momentum 399 which has the OneControl vice actual switches [emoji45]

    I was running off the generator at a truck stop and noticed my water pump was no longer running (tank was 2/3 full) when we woke up in the morning. I initially thought it turned itself off if not used for x amount of time.

    Fast forward to being parked at campground on shore power. All of my 12v components that can be turned on from Monitor Panel screen turn off on their own (electric water heater, water pump, tank heaters). There is also an option for gas water heater, but i haven't used it.

    Anyone else having this occur, or have an idea whats going on?

    On a side note, I looked at the Lippert website for this product; it appears to include a tablet and wall mounted display. Did Grand Design opt out of including the tablet with this component?


    Sent from my SM-G920V using Tapatalk
    2023 Momentum 398M-R
    2023 Ford F-450

    SOLD - 2021 Reflection 311BHS
    SOLD - 2017 Momentum 399TH

  2. #2
    Seasoned Camper Just Krusen's Avatar
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    My One control works OK. But I did not get a removable tablet either.
    Pam & Ed
    "Just Kruse'n"

    Momentum 376TH (New 11/04/2016)
    Full Timing since 11/04/2016
    2017 Ram 3500 DRW Aisin 3.73

  3. #3
    Fireside Member
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    Mine has worked OK but my gunny controls don't work off the panel. A new panel is on order. I've also noticed the website thing as well as lack of much literature on it. I like tech but seems like getting proper info out would be a priority.

  4. #4
    scott2245
    Guest
    If gunny controls do not work, gunny is not speaking in a clear voice at a sufficient volume. Gunnery Sergeants do not have this problem...... ever.

    Scott

  5. #5
    Paid my dues 😁 FT4NOW's Avatar
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    Quote Originally Posted by scott2245 View Post
    If gunny controls do not work, gunny is not speaking in a clear voice at a sufficient volume. Gunnery Sergeants do not have this problem...... ever.

    Scott
    Im with you, although yelling at electronics never ends well....especially when a hammer is involved [emoji6]

    Sent from my SM-G920V using Tapatalk
    2023 Momentum 398M-R
    2023 Ford F-450

    SOLD - 2021 Reflection 311BHS
    SOLD - 2017 Momentum 399TH

  6. #6
    Fireside Member
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    Lol. You know what I meant. Damn autocorrect...

  7. #7
    JD Middleton
    Guest

    One control problem

    Quote Originally Posted by FT4NOW View Post
    I have a 2017 Momentum 399 which has the OneControl vice actual switches [emoji45]

    I was running off the generator at a truck stop and noticed my water pump was no longer running (tank was 2/3 full) when we woke up in the morning. I initially thought it turned itself off if not used for x amount of time.

    Fast forward to being parked at campground on shore power. All of my 12v components that can be turned on from Monitor Panel screen turn off on their own (electric water heater, water pump, tank heaters). There is also an option for gas water heater, but i haven't used it.

    Anyone else having this occur, or have an idea whats going on?

    On a side note, I looked at the Lippert website for this product; it appears to include a tablet and wall mounted display. Did Grand Design opt out of including the tablet with this component?


    Sent from my SM-G920V using Tapatalk
    I'm having the same problem. Any help out there?

  8. #8
    Paid my dues 😁 FT4NOW's Avatar
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    Quote Originally Posted by JD Middleton View Post
    I'm having the same problem. Any help out there?
    I have noticed this is only happening when the heat is used on gas mode. If we dont use the heat or only use it on electric, we dont see the components turning off. It sure has us puzzled.

    Sent from my SM-G920V using Tapatalk
    2023 Momentum 398M-R
    2023 Ford F-450

    SOLD - 2021 Reflection 311BHS
    SOLD - 2017 Momentum 399TH

  9. #9
    New Member
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    I have had the same issue!
    I am scared the pipes are going to freeze overnight!
    can someone please help!

  10. #10
    Paid my dues 😁 FT4NOW's Avatar
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    we have a new method, we use a medium electric heater in garage for kids (maintains 70) a large electric heater in kitchen area (set at 68) and our heat pump at is set at 70. we keep fire place on high. temp outside has been as low as mid 20s, no frozen pipes. The electric heaters are from home depot, Life Smart brand and draw 12 amps each. If we see it is going to be below freezing for awhile we will adjust all our settings to ensure gas heat will come on and heat the underbelly.

    Sent from my SM-G920V using Tapatalk
    2023 Momentum 398M-R
    2023 Ford F-450

    SOLD - 2021 Reflection 311BHS
    SOLD - 2017 Momentum 399TH

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