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Thread: New tires
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09-29-2013, 02:06 PM #11
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Re: New tires
Steve it is hard to by Locally when they have one dealer in Kentucky and it is almost in Ohio and WV line. Hope they will at least get one in Louisville, KY which is 76 miles from Danville, KY.
2014 Solitude 369RL# 334
2008 Chevy Dually 3500
Love my 5th Wheel
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09-29-2013, 06:25 PM #12
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Re: New tires
Charles, I really understand what you're saying. I live in Georgia, west of Atlanta and there are two dealers that are right at 2hrs from me. One in Alabama and one that is north-east of Atlanta. I decided on the one in Alabama just because I didn't have to drive through Atlanta.
I know you have talked to Grand Design about other problems, but have you talked to them about being so far away from a Grand Design dealer. Maybe they have a solution to your problem.
Steve
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10-08-2013, 07:59 AM #13
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Re: New tires
@clc530, @Steve and Cill - While we do encourage you to work together with your dealer to address your service needs, we understand that may not always be convenient due to scheduling, emergency or travel issues. If that happens, please use our website service center locator at http://www.granddesignrv.com/service-centers.php to find the facility nearest to you or contact us (our phone number is in my signature, below) directly for assistance. ~ Thanks, Janice.
Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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