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12-12-2020, 08:51 AM #31
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i just ordered my 2021.. i'm super disappointed to find this info out now.. and after reading the above manual seeing the manual light of the oven pilot is under the screwed down bottom plate. no real thought there for the rv'r who boon docks. (burners are at least easily manually lit).
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12-12-2020, 11:37 AM #32
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If you have the Insignia, there isn't really a manual light option. Though I haven't tried the stovetop, the oven won't light manually. The manual clearly states to not attempt to light it manually. It requires the 110vac igniter. If you plan on boondocking, make sure you have a battery and inverter. On the plus side, the igniter takes very little current.
Chuck & Madelyn
2021 M399th
2020 Ram 3500 Laramie 4x4 MC DRW
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12-12-2020, 12:25 PM #33
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- Sep 2020
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- BC, Canada
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12-13-2020, 09:42 PM #34
Amazed at the issues the RV have with inferior ovens
I have a 35 ft sailboat which is 37 years old with the original force 10 propane oven. It’s also gimbaled. The only issues I’ve ever had are the thermocouple need replacing. I would suggest at looking at some of the boating ovens like Dickerson, Force 10, Wetabsco etc. the are also made from quality Stainless and will never rust.
Should I ever need to replace ours that’s the route I would go.Donna and Dave
Annapolis, Maryland
2021 Grand Design Imagine 2500RL / Dodge Ram Longhorn 2500 6.4 Hemi
350 W Newapower Solar: 3000 Victron Inverter/ Charger: Firefly Oasis carbon foam AGM
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12-15-2020, 12:56 PM #35
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Update: I've learned a few things about the Insignia range. It turns out that GD doesn't appear to support them directly. You need to go through Parker Industries for parts. I talked to a terrific guy at Parker (Todd) that gave me the skinny on warranty repairs. They're done through the Best Buy Geek Squad. Can you believe it?
Anyway, I'll post a followup when I can get on my laptop. They sent me a parts list, some troubleshooting and repair tips, and the link to use for service from Best Buy. I'll upload all of that, probably on it's own thread.Chuck & Madelyn
2021 M399th
2020 Ram 3500 Laramie 4x4 MC DRW
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12-15-2020, 01:07 PM #36
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- Jun 2014
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- South Dakota
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Chuck - thank you, for the update. Well isn't that interesting......Best Buy as many of us suspected with the "Insignia" branded appliances, TVs, etc for several years is apparently behind the oven too........at least for service using the Geek Squad anyway as you shared.
Guess, I will need to learn more about Parker Industries.
DanDan & Carol
2014 303RLS Reflection #185 (10/2013 build)
2012 Silverado LTZ Crew Duramax 2500HD
2700/16K Pullrite Superglide
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12-28-2020, 06:28 AM #37
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Our Insignia (NS-RNG2455) on our new 2021 GD382wb is not working as advertised. The upper burners work fine but the oven has problems. Sometimes the pilot light goes out when opening the door. On initial start we set the Temp to 350degrees and the oven goes to 500 deg. We're here in Fla and have to wait until March for the dealer to fix. Big PIA.
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12-28-2020, 08:57 AM #38
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It turns out that the fix for this is probably going to be a whole new range. That's what I learned after talking to the Geek Squad. Any GD warranty dealer should be able to do the swap. I'm not familiar with your coach, but on mine, the slide may need to be "hyper-extended" to remove the range. There isn't enough clearness between the slide and the island to get it out. If it weren't for this, I'd get a mobile tech out here.
Chuck & Madelyn
2021 M399th
2020 Ram 3500 Laramie 4x4 MC DRW
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12-28-2020, 09:04 AM #39
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If you need a Parker Industries contact, try the following:
Todd Eash
National Warranty Manager
574.970.8287
[email protected]
For the Geek Squad, I have a gentleman named Keith at 502.955.3800 ext. 5008
Both are great guys to deal with.Chuck & Madelyn
2021 M399th
2020 Ram 3500 Laramie 4x4 MC DRW
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12-28-2020, 11:31 AM #40
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- Jun 2018
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- CA, UT, ID, WA until June 2023
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Our Insignia stove initially goes up to 450 degrees when set to 350. That's fine. When you open the door to put in your food or whatever you are going to lose some heat. After the initial 450 degrees it settles down to keeping the temperature about 20 degrees either side of 350. This was checked with a coil-spring thermometer and not a mercury thermometer.
(Ordered 7/13/20) 2021 Solitude 310GK, FBP, DP, HP, Toppers, Solar, MORryde 7K IS w/Disc Brakes
Built 9/9/20; To Paint 9/11/20 (5-6 weeks); Done Paint 10/1/20; MORryde axle upgrade 10/5/20; Done at MORryde and paid for 10/8/20; Arrived at Dealer 10/20/20; picked up 11/7/20
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