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06-05-2021, 10:12 PM #1
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Hitch Height Problem on my Lippert Quick level control
The auto level works fine, but when I want to leave and hit the hitch height button the front jacks go to the correct height, but the rear and center jacks do not retract. I have to use my phone to manually retract the rear and side jacks. Hitch height worked properly when I first got the rig. What could have caused this problem?
Mal & Helen
With Mitzi our Yorkie
2021 Solitude 310GK-R
2020 Reflection 303RLS Sold
2020 Ford F250 Lariat Super Duty 4WD 6.7 Diesel Short Bed
B&W Companion Slider
Amateur Radio Call sign WA2TWA
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06-05-2021, 10:20 PM #2
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Malco - I presume this is during auto-retract mode. My experience is bad-hydraulic valve and probably not the passenger front, since auto-level is working. Since she's under warranty I would call LCI and I suspect there is valve that is not fully closed (since you have a newer rig). Happy to help collaborate on troubleshooting further.
Best,
JeffJeff & Ally
Started in Colorado Springs, Nov 2020 - full-timers
Navy CPO ISC (SW/AW)
RVIA Certified Tech (L1)
2019 Grand Design - Solitude 377MBS
2020 Chevy Silverado 3500 Duramax/Allison Standard Bed SRW
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06-07-2021, 05:42 PM #3
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The front of the trailer has to be above level or hitch height doesn't work.
2010 Jayco 26(SOLD)
2011 Keystone Outback 277RL(SOLD)
2021 Grand Design 268BH
2013 Ford F250 XLT, 6.2L Gas
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06-07-2021, 06:05 PM #4
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Mal & Helen
With Mitzi our Yorkie
2021 Solitude 310GK-R
2020 Reflection 303RLS Sold
2020 Ford F250 Lariat Super Duty 4WD 6.7 Diesel Short Bed
B&W Companion Slider
Amateur Radio Call sign WA2TWA
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06-07-2021, 06:15 PM #5
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It doesn't matter if even if the front is below the hitch height, the rig won't come to the hitch height, but the rear and center jacks are supposed to retract according to the Lippert instruction manual.
There is no way to raise the rear jacks only on my keypad. It only has retract all.
I called Lippert today and spoke to a tech, he couldn't solve the problem and said he would get back to me. So far I haven't heard anything from them.
This seams to be a common problem on other websites, most of the people just give up and raise the rear jacks manually before hitting hitch height.Mal & Helen
With Mitzi our Yorkie
2021 Solitude 310GK-R
2020 Reflection 303RLS Sold
2020 Ford F250 Lariat Super Duty 4WD 6.7 Diesel Short Bed
B&W Companion Slider
Amateur Radio Call sign WA2TWA
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06-09-2021, 02:11 PM #6
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Interested to hear what they say. My 344 doesn't retract the rear either. The instructions are bad. I have to raise the rear jacks manually (using the keypad), then click the left/right arrows together to raise to the unhitch height.
Sounds like your control panel is different; however operates the same as mine when attempting to go to hitch height.2018 Solitude 344gk
2021 Ram 3500 SRW
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06-09-2021, 06:59 PM #7
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Mal & Helen
With Mitzi our Yorkie
2021 Solitude 310GK-R
2020 Reflection 303RLS Sold
2020 Ford F250 Lariat Super Duty 4WD 6.7 Diesel Short Bed
B&W Companion Slider
Amateur Radio Call sign WA2TWA
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06-10-2021, 08:22 PM #8
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06-11-2021, 08:07 PM #9
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There have been times where I call LCI back so many times and so many days in a row that I get on a first name basis with the 2-3 techs I end up talking to. Not saying that's how it should work but I just keep calling back, log all that we discuss for the next convo (like troubleshooting steps, and results). Most recently we just ran out of options and they told me to get it in for service using GD warranty. That's when I tried one more thing (front passenger hyd valve, in my case) and it fixed all the other hyd issues. Ahhh, the joys of troubleshooting
Jeff & Ally
Started in Colorado Springs, Nov 2020 - full-timers
Navy CPO ISC (SW/AW)
RVIA Certified Tech (L1)
2019 Grand Design - Solitude 377MBS
2020 Chevy Silverado 3500 Duramax/Allison Standard Bed SRW
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08-10-2021, 08:51 AM #10
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@Malco1, Did this ever get resolved? Interesting to hear what they say.
To me, this is more of a programming issue than a HW failure. My system operates incorrectly in exactly the same incorrect way.2018 Solitude 344gk
2021 Ram 3500 SRW
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