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10-16-2019, 03:36 PM #21
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- Aug 2019
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- Alberta
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I had the exact same issue with the hose for the antifreeze. I have only winterized it once, but did the same with with cutting the jug. I see why they wanted to cap the line, but there has to be a better option of a fitting or even include a chunk of hose with a threaded adapter that screws into the place of the cap. Such thoughtless design choice. Fortunately on my 243BH, I only need to remove a drawer to get at the pump.
2020 Transcend Xplor 243BH
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10-16-2019, 03:42 PM #22
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- Aug 2018
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Just a "tip of the iceberg" response. GD, independent, and dealer checklists all said generator worked. There had never been a drop of gasoline in the fuel tank, wonder how it was checked?? Many, many other problems with checklist but funniest one was that all said the ice maker worked fine... If only there were an ice maker!
Lots of repairs needed when brand new. In the WTH vein, shower door track not tipped toward shower, black tank completely level so it doesn't drain properly and the vent doesn't eliminate odors.
Worst idea in our Momentum 376TH with garage under bedroom is passive vents that open on the underside. No real air circulation, gas fumes fill bedroom above because the bed raises and open areas at the head of the bed allow the fumes to travel.
WTH #2 - while it's nice to have heat ducts out of the floor, the downside of having them under cabinets is that the ducts themselves run behind cabinets and result in shallow drawers and shelves that many kitchen items don't fit on.Dee and Scott
"Houseless" since 2012
2018 Momentum 376th
2011 Ford F-350 King Ranch Super Duty dually
1999 Yamaha Venture full-dresser
Kya the cat
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10-16-2019, 04:03 PM #23
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- Sep 2019
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- Southeastern Pennsylvania
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- 17
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10-16-2019, 07:20 PM #24
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- Jul 2018
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- Ladysmith, BC, CA
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I would suggest that the designers have never spent a night or a weekend in the riggs that they have designed and had built; I noticed a large number of ds (dumb sh*t) installation items that really made me scratch my head; obviously no one at the factory has ever had to crawl under a wet and dirty RV site to either reach a gas line or some other item required 8' articulating arms.
Ask I have stated several times before, quality assurance both by the factory and the dealership has a lot to be desired, many items are just not checked before deliveries. Each and every dealer should have an allowance to provide a fully tighten and ready for customer hand over, this is clearly not emphasized by GD to their dealers.
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10-16-2019, 10:01 PM #25
- Join Date
- Feb 2017
- Location
- Michigan and Florida
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- 550
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The FR 5th wheel we had before our solitude had the water pump in the main room inside in a cabinet under the wardrobe closet. The cover to the cabinet had HINGES in all four corners.... Screws had to be removed to get at it. My antifreeze sat on the floor inside making a mess everywhere....
I LOVE-LOVE my Nautilus. Winterization is fairly painless now, there are just more places winterize...after I permanently fixed the stripped valve fitting with hose clamps so it cannot come apart again!!!
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10-17-2019, 10:31 AM #26
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- Sep 2017
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[QUOTE=JohnJCES;260642]I don't want to "dis" or disrespect Grand Design, but I am curious about what little to big things new owners of new Grand Design travel trailers and fifth wheels have found in their first month or so of ownership. I mean, some of the things my wife and I found in our 2020 Reflection 230RL make us ask, "what were they thinking?" As a side note, I did write a letter to GD about some of these things and the positives. I did get a return call, wasn't home, they left a message and asked that I call back, which I did, but was on hold for over 30 minutes. No answer. Finally left my number but no full call back. Oh well!
We have a 2018 GD Imagine 28RBH. In the first year of ownership we had the trailer a total of 4 months. It started with the check up at 3 months I was told had to happen for the warranty and a recall for coleman AC. The first trips resulted in:
Replacement AC
Replacement Roof (the dealership took it upon themselves as the bubbling was too bad)
Replacement Axels (asked about brake check up, found out there was no grease from the factory. GD has since changed suppliers)
Replacement rear ladder (lot damage, they caught it with the fork lift)
Replacement sound system (BT wasn't connecting, and would go into a sound from Satan that wouldn't stop until power was disconnected)
Trim throughout coming off (Typical on any trailer)
Fridge shuts off randomly (still not diagnosed)
Replaced regulator and hoses on propane after leak was discovered
Replaced front shroud (litterally began peeling back against the tongue of the trailer. (GD says it was a flaw they have on some trailers)
Continuous derailment of the bedroom door has caused irreparable damage to door. They won't replace, but at least they readjust and add another screw (as a stop) everytime.
Replaced the rolling shower curtain that ceased to retract
Bubbling of the faux wood stickers on the pop out is set to be replaced in the next couple weeks.
Thermostat has always been hard to get to sense touch, recently it stopped all together. set to be replaced in the next couple weeks.
Sewer Valves wont seal. (bought the aftermarket valve everyone recommends)
Re-repairing the downspouts/raingutters. (the original roof replacement left gaps in the gutters that now leave AC condensate to run off on the pop out as well as the little downspouts have become detached)
Replaced rear turn lamp (lot damage, hit with another trailer)
Jack stand repair, washer broke weld off and dropped jack stand while driving ( removed and welded the washer inside back on myself.)
Water Pump has been replaced. (wouldn't prime and ran continuous)
Tongue jacked was replaced. (while sitting in the storage "dealers lot" the rubber on the switches was removed and the switched got water inside them shorting them out)
Shortly after one of the storages (this is what we started calling taking the trailer for the weekend and returning it to the dealership for a couple weeks between trips) we happened to sit on the opposite side of our trailer from the usual and when the wifey went to take a shower water poured out the back of the trailer. Come to find out the connections in the wall for the shower spout were loose and had filled up the cavity. The shop opened it up and corrected the issue. I have no idea if we have damage I can't see or mold. We just have to hope.
That's about all I can think of at the moment. Normal trailer ownership story right? The dealership damages certainly doesn't help. DG still highly recommends this place. When the warranty (they've extended 3 times) is up, we'll go somewhere else.
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10-17-2019, 03:51 PM #27
- Join Date
- Jun 2017
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- Rimrock,AZ
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We purchased a 2017 Solitude 310 GK new and have had non of the problems mentioned, but, GD states they have something like 288 checks on every RV before it leaves the factory., They need 289, someone with bare hands, no fair heavy gloves, to run behind and across every place a nail or staple has been nailed. The bloody hand from protruding nails and staples will quickly end partially nailed staples or nails that stand proud just waiting for some unsuspecting hand to be tortured.
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10-18-2019, 06:01 AM #28
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- Sep 2018
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- Southeast PA.
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What was GD thinking with the pump and converter install? I was in the basement yesterday with the intention of installing an electrical surge protection device. What a mess! Wires and water lines criss-crossed and knotted with all kinds of slack and loose ends. Tie-wraps for wire and pipe hangers and not even heavy duty ones...really? Another project on the horizon I suppose.
The real reason I posted is while under there I saw the water pump just stuck in with the water lines twisted and nearly kinked. I saw it has a 10 amp blade style in-line fuse wired and buried in the rats nest. I unscrewed the pump and turned it around and rerouted wires so the electrical connections and fuse were in front and accessible.
Also I took note there are two 30 amp blade fuses on the converter. At least that was installed with the business end facing out. I had no idea these fuses were there, no mention by anyone, nothing in the documentation to point it out. At least with the water pump why didn't they add a fuse in the electric panel?
One other really questionable point is the electric mains cable from the plug to the panel is 10awg. I have a 50 amp service, this wire size is rated for 30 amp. At a minimum #8awg should have been installed by code. This is a model that specs out 50 amp service from the factory, no other choices so there is no excuse.
The brake wires at the axles are next. What I see there is just asking for trouble.Last edited by Wicked ace; 10-18-2019 at 06:04 AM.
2018 F150 XLT 301a, Screw, 4x4, HDPP, Max tow, Andersen Ultimate w/ Curt Double Lock hitch.
2019 Grand Design Reflection 150 series 260RD.... SOLD!!!!.
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10-18-2019, 11:17 AM #29
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- Oct 2016
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Ace, you should take a photo of the #10 wire from plug to panel and call GD customer service with your vin and report this. If you go to GDRV.s website and go to the service and warranty page you'll find a spot to report this with photos. My experience has been that a lot of these reports go across Jerry McCarthy's desk. He'll make something happen. It's a serious safety issue, a fire waiting to happen. Shoddy, careless electrical work is a real pet peeve of mine, especially when an error could seriously harm the end user. Maybe at the least their electrical "craftsmen" will hear about it.
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10-18-2019, 12:48 PM #30
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- May 2019
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- Redmond, OR
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Wow, this thread was quite a read and eye opener with regard to quality control and the lack thereof... I've not experienced any substantial problems with my 2016 Solitude, not even small ones. We do a lot of campground hosting and I talk with a lot of GD owners who seem to share a lot of the same quality complaints in this thread. Loose plumbing fittings are a big one that seem to surface. My brother-in-law with his 2018 Solitude had loose drains in his kitchen island that resulted in dish water running down the pipes into his tank area under the floor. There is fiberglass insulation down there that is now soaked full of dish water, maybe molding. He didn't know that was happening until his kitchen floor was wet one morning after doing dishes. Fortunately, he is still under warranty and the dealer claims they will repair...
I recall a few years ago when my wife and I saw our first GD RV at a camper show in Boise, ID. Wow, we were instantly in love with the Solitude line of RVs. Then later we noticed one on the road and marveled at the unit thinking "wow, can't wait to get one". Then in 2017 became proud owners ourselves without any problems and love our 2016 Solitude. We see a lot of GD RVs out west these days and wonder how they can keep the same level of quality that they put in our older model and it sounds like maybe they can't with all the production. Sad to hear and I hope they can get back to the quality they once had in the past. We're keeping our 2016 Solitude until we give up camping and that will probably not be anytime soon... (BTW - can't imagine calling my 2016 RV an older model, but for the sake of this thread, it is...)Larry and Vicki
2016 Solitude 305RE - Sailun S637 ST
2017 3500HD Silverado LTZ
TranferFlow 50 Gal Aux Tank
Andersen Ultimate Hitch
Channging Battery Type?
Today, 01:22 AM in Electrical System and Wiring