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Thread: 379FL recliner issues!
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09-07-2014, 09:41 PM #1
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379FL recliner issues!
We have had our 2015 379FL for about 2 1/2 months now and we full time. Our recliners which we do use the most are starting to fall apart. On the corner of the foot rest that folds the seam that connects the leg rest to the main seat is coming apart on both sides due to direct contact with a plywood corner underneath. I plan on warranting this issue but hope a Grand Design tech will chime in to see if this is a common problem or just ours. Thanks in advance everybody!
Tyler & Ashton- South Texas
2015 Solitude 379FL
2013 F350 King Ranch DRW 6.7 Diesel
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09-07-2014, 11:08 PM #2
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You may need to post this in the Tech Corner. I am wating on the replay also.
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09-08-2014, 07:00 AM #3
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Moved to Tech... Hopefully somebody chimes in!
Tyler & Ashton- South Texas
2015 Solitude 379FL
2013 F350 King Ranch DRW 6.7 Diesel
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09-16-2014, 02:44 PM #4
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Hi Tyler & Ashton (@Tdietert13),
What you have described is not a common problem. There have been ongoing product improvements with the furniture we use that most likely addresses your concerns. All plywood structure wood base assemblies now have rounded corners. If you have not, please contact your dealer for repair assistance to address the seam coming apart on your recliner.
Best regards,
~ JaniceMailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
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For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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