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  1. 02-14-2019, 04:54 AM #1
    recono
    recono is offline
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    Thanks G.D. & Colerain RV

    Had our Solitude in for a couple minor warranty issues. The trim piece on the living room slide was broken, not a warranty issue, it was my fault. The tech at Cincinnati Colerain RV noticed it & fixed it free of charge. Grand Design supplied the trim, C RV did the labor. Thanks to both for going above & beyond!
    Retired Truck Driver
    42 yrs. 4.5 Million Miles
    2019 Solitude 310 GK
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  2. 02-14-2019, 01:35 PM #2
    SeanandKandace
    SeanandKandace is offline
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    Quote Originally Posted by recono View Post
    Had our Solitude in for a couple minor warranty issues. The trim piece on the living room slide was broken, not a warranty issue, it was my fault. The tech at Cincinnati Colerain RV noticed it & fixed it free of charge. Grand Design supplied the trim, C RV did the labor. Thanks to both for going above & beyond!
    That’s the type of small thing that would earn my business.


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  3. 02-15-2019, 09:08 AM #3
    zenasboy
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    Bought our 303 from Colerain Indy, but worked w/ the sales mgr from Colerain Cincy as he was filling in the day we went there. Good people all around and we'd definitely buy from them again.
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  4. 02-15-2019, 09:32 AM #4
    Canyonlight
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    Colerain has good press on the forum in several thread/posts over the years. Good to see it continues......actions like this are appreciated and important.

    Dan
    Last edited by Canyonlight; 02-15-2019 at 12:51 PM.
    Dan & Carol
    2014 303RLS Reflection #185 (10/2013 build)
    2012 Silverado LTZ Crew Duramax 2500HD
    2700/16K Pullrite Superglide
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  5. 02-15-2019, 12:47 PM #5
    VinceB
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    it's nice to know that there are people out there who go above and beyond. Customer service is not always about making money. Thanks for sharing good news.
    Vince and Peg
    Kennedy (Bernese Mountain Dog)
    2017 Chevy Suburban Premier Edition w/max tow pkg.
    2018 GD Imagine 2600RB
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  6. 02-17-2019, 05:49 PM #6
    Jking46
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    We've bought 2 units from the indy store. Always treated us fairly. Service is good but could be quicker.
    2018 Imagine 2800bh
    2018 Ram 2500
    6.4 heni
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