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  1. #21
    Rolling Along AZMike's Avatar
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    Quote Originally Posted by thegreenblade View Post
    I did call Burlington RV where I purchased the imagine they told me there’s no recall on the regulator with my vin. Who know really though.


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    It appears to be all Winntec regulators. I didn't want to take a chance.
    Mike & (RIP Karen)
    2021 Imagine 2600RB
    2011 Toyota Tundra 5.7 RW, Tow Package
    Husky Centerline WDH
    Champion 2500DF, Prodigy P2

  2. #22
    Site Sponsor
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    Quote Originally Posted by thegreenblade View Post
    I did call Burlington RV where I purchased the imagine they told me there’s no recall on the regulator with my vin. Who know really though.

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    Call Grand Design customer support directly with your VIN and they should be able to give you information specific to your trailer. The VIN listing says "not sequential" so it is on a case by case basis (not every VIN within the range will be effected).

    Chris
    Chris & Karen
    Fort Collins, CO
    2017 F-350 SRW 6.7 Lariat Value CC LB 4x4
    2018 Solitude 310GK - Sold 7/2023

  3. #23
    Setting Up Camp mnrover's Avatar
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    Quote Originally Posted by CoChris View Post
    Call Grand Design customer support directly with your VIN and they should be able to give you information specific to your trailer. The VIN listing says "not sequential" so it is on a case by case basis (not every VIN within the range will be effected).

    Chris
    Only the first group of VIN numbers has the "Not Sequential" box checked so I guess all the VINs in the other groups are affected.
    _____________________________
    2021 Ram Limited
    2021 Grand Design Imagine 2600RB
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    Long Island, New York

  4. #24
    Seasoned Camper Tgunter5's Avatar
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    I'm curious why I can't find this info on the Grand design website? It shows other recalls but not the one mentioned in this post? Any thoughts?
    2020 GMC Sierra 2500 AT4 6.6L Gasser
    2020 Imagine 2400BH

  5. #25
    Rolling Along Tigger1's Avatar
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    We have a WINNTec regulator so I contacted GD CS via email this morning giving my VIN# and received a response within a couple hours:

    “At this time no new recall has been officially approved or implemented so unfortunately we don’t have any information at this time. We will make sure that customers and dealers are updated as soon as information is available.”
    2010 Tundra SR5 DC 5.7L 4x4
    2020 Imagine XLS 22MLE
    Andersen WDH
    Dexter E-Z Flex Suspension Kit
    2018 Rockwood Mini Lite 2104s
    2014 Jayco x17z Hybrid

  6. #26
    Long Hauler geotex1's Avatar
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    Quote Originally Posted by Tgunter5 View Post
    I'm curious why I can't find this info on the Grand design website? It shows other recalls but not the one mentioned in this post? Any thoughts?
    Not in my original post the notification is forthcoming. It won't be published widely till that time. Exactly the same process as an automotive recall.
    Rob & Nikki + Cloverfield
    2020 Grand Design Solitude S-Class 3350RL
    2015 RAM 3500 Longhorn Laramie Crew Cab, Long Bed, 4x4 Dually Cummins/AISIN

    Mountains of Pennsylvania

  7. #27
    Rolling Along OurNewEra's Avatar
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    Quote Originally Posted by Tgunter5 View Post
    I'm curious why I can't find this info on the Grand design website? It shows other recalls but not the one mentioned in this post? Any thoughts?
    It is NOT an 'official' recall until the manufacturer (Grand Design) issues the dealer notices and then the owner notices. The full details are in the NHTSA Safety Recall Report at the NHTSA URL below that was previously provided by @EsquireRV. It's not a recall until the manufacturer says it is a recall with the dealer and owner notices.

    https://static.nhtsa.gov/odi/rcl/202...1V393-3677.PDF

    I have already ordered a new regulator because I'm not waiting a month to be notified that there is a safety problem with a $40 part. I'll take care of it myself and move on. I may send GD the old regulator and receipt for potential reimbursement but not expecting it. I was at a dealer yesterday looking for a regulator and he said, "No leave the Winntec on there until you get the recall notice so it will be covered." I prefer not to risk a fire to the TT so I can get a $40 part replaced for free. I spent that much on my PEX crimping pliers, I think I can cover a new regulator.

    The report states there is a 10% defect rate on 55,508 units so there are 5,508 regulators that could potentially fail. I usually only win the bad luck lotteries, like this one, so I'm replacing mine now.
    Mike & Lisa
    Central Florida
    2021 Imagine 2970RL
    1996 Chevy K3500 Crew SRW 7.4L Gas

  8. #28
    Seasoned Camper
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    Quote Originally Posted by OurNewEra View Post
    It is NOT an 'official' recall until the manufacturer (Grand Design) issues the dealer notices and then the owner notices. The full details are in the NHTSA Safety Recall Report at the NHTSA URL below that was previously provided by @EsquireRV. It's not a recall until the manufacturer says it is a recall with the dealer and owner notices.

    https://static.nhtsa.gov/odi/rcl/202...1V393-3677.PDF

    I have already ordered a new regulator because I'm not waiting a month to be notified that there is a safety problem with a $40 part. I'll take care of it myself and move on. I may send GD the old regulator and receipt for potential reimbursement but not expecting it. I was at a dealer yesterday looking for a regulator and he said, "No leave the Winntec on there until you get the recall notice so it will be covered." I prefer not to risk a fire to the TT so I can get a $40 part replaced for free. I spent that much on my PEX crimping pliers, I think I can cover a new regulator.

    The report states there is a 10% defect rate on 55,508 units so there are 5,508 regulators that could potentially fail. I usually only win the bad luck lotteries, like this one, so I'm replacing mine now.
    Which one did you order?


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  9. #29
    Rolling Along OurNewEra's Avatar
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    Quote Originally Posted by thegreenblade View Post
    Which one did you order?


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    I ordered the Flame King (KT12ACR6a) after looking until my eyes were crossed. Another forum member ordered this one so I followed.

    https://www.amazon.com/dp/B08XYH5H6Q...roduct_details
    Mike & Lisa
    Central Florida
    2021 Imagine 2970RL
    1996 Chevy K3500 Crew SRW 7.4L Gas

  10. #30
    Seasoned Camper
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    Quote Originally Posted by OurNewEra View Post
    I ordered the Flame King (KT12ACR6a) after looking until my eyes were crossed. Another forum member ordered this one so I followed.

    https://www.amazon.com/dp/B08XYH5H6Q...roduct_details
    Thanks, that’s what I ordered.


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