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  1. #1
    Big Traveler arhayes's Avatar
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    LED Light strip in garage side awning 380TH

    Our main awning has LED lights in it controlled by a switch (unmarked BTW) in the main control panel. The rear side awning also has the lights and I see the wire fed into the awning, but it is not terminated nor is there a switch in the blank spot on the garage control panel. Was this supposed to be wired in an operational - or an unmentioned option? I cannot imagine you'd have the LEDs installed then not wire them in.

  2. #2
    Manufacturer
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    Quote Originally Posted by arhayes View Post
    Our main awning has LED lights in it controlled by a switch (unmarked BTW) in the main control panel. The rear side awning also has the lights and I see the wire fed into the awning, but it is not terminated nor is there a switch in the blank spot on the garage control panel. Was this supposed to be wired in an operational - or an unmentioned option? I cannot imagine you'd have the LEDs installed then not wire them in.
    Hi @arhayes,

    We received a shipment of rear awnings from our supplier that had the LED strips installed when they should not have been there. Not an option, just a vendor error. Some units did ship before we were able to correct.

    Best regards,
    ~ Janice
    Last edited by GDRV Service; 08-07-2014 at 12:26 PM.
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  3. #3
    Loaded 385TH
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    Quote Originally Posted by GDRV Customer Service View Post
    Hi @arhayes,

    We received a shipment of rear awnings from our supplier that had the LED strips installed when they should not have been there. Not an option, just a vendor error. Some units did ship before we were able to correct.

    Best regards,
    ~ Janice

    Janice,

    Why don't they come with them to match the front awning? I'm going to order a new Momentum and I want the led lights on both awnings.

    Craig & Angelina McDonald

  4. #4
    Big Traveler arhayes's Avatar
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    Thanks for the reply!

  5. #5
    Manufacturer
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    Quote Originally Posted by Loaded 385TH View Post
    Janice,

    Why don't they come with them to match the front awning? I'm going to order a new Momentum and I want the led lights on both awnings.

    Craig & Angelina McDonald
    Hi Craig & Angelina (@Loaded 385TH),

    The primary reason is cost. We will forward this to our Momentum Production Development team for further consideration.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  6. #6
    Setting Up Camp
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    Hi Janice, would you have a list of parts (i.e. light string, switch etc.) that would be necessary to add the aft awning lights to the 385TH?
    2015 Grand Design - Momentum 385TH
    2015 GMC Denali 3500 Duramax Short Bed, SRW
    24K Pullrite Superglide, Firestone Airbags w/Onboard Compressor

  7. #7
    Manufacturer
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    Quote Originally Posted by frabar69 View Post
    Hi Janice, would you have a list of parts (i.e. light string, switch etc.) that would be necessary to add the aft awning lights to the 385TH?
    Hi @frabar69,

    Sorry for the delay in my reply. I do not have a parts list; however, your RV dealer parts professional will be able to help you with aftermarket parts. You may also want to check the awning manufacturer webpage; if those types of parts are available for the specific model of awning installed on your RV, the awning manufacturer may have a parts breakdown list available online.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

    - Facebook: https://www.facebook.com/GrandDesignRv
    - Twitter: https://twitter.com/granddesignrv
    - Google+: https://plus.google.com/113479014558069639097
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    - Vimeo: https://vimeo.com/granddesignrv
    - YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ

    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

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