2020 Jayco Eagle Dometic RM1350 Fridge issues

Cnvpatrick

New Member
Joined
Jul 7, 2024
Messages
1
Bought brand new and have had issues with fridge not cooling from day 1. Back ^ forth with Jayco & Dometic. 1sr replaced thermistor, then they said it wasn't insulated properly, got that done, now they are saying well it's in a slide so... I have done everything they have asked of us on top of fighting to get this covered as warranty since it has been an ongoing issue from day 1. Jayco blames Dometic & vice versa. We have added more fans which helped in the cooler months only. Currently reads 86 degrees in the fridge. Any advice is helpful. Replacing ourselves is not an option financially.
 
Bought brand new and have had issues with fridge not cooling from day 1. Back ^ forth with Jayco & Dometic. 1sr replaced thermistor, then they said it wasn't insulated properly, got that done, now they are saying well it's in a slide so... I have done everything they have asked of us on top of fighting to get this covered as warranty since it has been an ongoing issue from day 1. Jayco blames Dometic & vice versa. We have added more fans which helped in the cooler months only. Currently reads 86 degrees in the fridge. Any advice is helpful. Replacing ourselves is not an option financially.

Sorry to hear about your issues, especially on a brand new unit. I'm not sure how much help you will be able to receive here though, as this is a Grand Design specific forum. Your fridge may also be used in some Grand Design products, but I don't know that for sure. Anyway, good luck and I hope you get something resolved sooner rather than later.
 

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