I have an issue with the floor in my new Transcend 265BH I didn't notice the noise when I bought it. Customer service seemed good at first then they said the noise was within the tolerance allowed. I wish could figure out how to put a video on here to show how loud the floor is. All I can say is if your thinking about buying one of these check the floor for loud popping noise. It is a horrible feeling getting your new camper home and finding an issue that cant be fixed
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