2024 265BH Floor

Marquis

Member
Joined
May 26, 2024
Messages
11
Location
Michigan
I have an issue with the floor in my new Transcend 265BH I didn't notice the noise when I bought it. Customer service seemed good at first then they said the noise was within the tolerance allowed. I wish could figure out how to put a video on here to show how loud the floor is. All I can say is if your thinking about buying one of these check the floor for loud popping noise. It is a horrible feeling getting your new camper home and finding an issue that cant be fixed:(.
 
I have a creaking with my Floor with my 2022 GD Transcend 260 RB. I tried to get mine repaired, but they denied the claim. Mine it's a creaking all the way from entrance back to rear restroom. It's frustrating sometimes... I recently reached out to GD and they say it's from how the side rails in between the holding tanks. They don't want to send a screw down to a support and miss and knick a tank. So they basically float in the center so to speak. But hey its not stopping me from using it.
 
New update. After being denied by Grand Design I went to General RV where I bought it. They told me they could fight for me to get it fixed. I took it in they fixed it in 1 day. There was a screw hitting the frame under the floor. I am so happy now!!!!!!! General RV took care of me!!
 

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