2024 351ms TravlFi Router Location

Joe_338

Senior Member
RV LIFE Pro
Joined
Mar 1, 2024
Messages
138
I know that this has been asked before, and I have tried the various solutions (turn of the lights, ...) but I still can't seem to locate the router. Has anyone out there with a 351ms located theirs? TIA.
Joe
 
Well, the good news is that I was able to locate it on top of the cabinet in the kitchen. I guess it was too high/hidden to see the light.

The bad news is that it appears to be attached to the top of the cabinet and the admin password is on the bottom. I hope it's not glued, but I haven't been able to locate any fasteners.

Has anyone run into this? If so, how were you able to login?
Thanks,
Joe
 
Could the password be on your build sheet?
No, just the normal login, not the admin. Thanks for the idea though! I called GD support and they said it should be mounted on a bracket (and removable). I have seen the installation kit and it doesn't appear that that one.

Here is what our install looks like:

IMG_9452.jpg


I think it's supposed to look like this:

Screenshot 2024-10-23 at 6.40.37 AM.png


Ours doesn't have the bar that you can remove. It could be that they used some different type of mounting system. I am waiting to hear back on that.
 
It's attached with double sided tape. It wasn't easy to pop off but with a small bar, I was able to remove it. You are correct, the admin password is on the bottom.
 
Also while you're up there, check your antenna connections. Mine were installed backwards (wifi to cellular/cellular to wifi).
Thanks, that's helpful, I will give it a shot. I did notice that a few of the connections were loose, but didn't check what they were connected to. Reception was sporadic on our trip, so it could be that.
Joe
 
Thanks, that's helpful, I will give it a shot. I did notice that a few of the connections were loose, but didn't check what they were connected to. Reception was sporadic on our trip, so it could be that.
Joe
My 2024 Momentum 415G also came with it hidden up top of the TV center. And they used double stick tape. The biggest issue, antenna wires were flip flopped causing intermittent service. Switched the wires and it has worked perfectly. They do have deals periodically for the Unlimited plan like using code HOLIDAY24 will cost $99. a month for 3 months.
 
My 2024 Momentum 415G also came with it hidden up top of the TV center. And they used double stick tape. The biggest issue, antenna wires were flip flopped causing intermittent service. Switched the wires and it has worked perfectly. They do have deals periodically for the Unlimited plan like using code HOLIDAY24 will cost $99. a month for 3 months.
Thanks for the info! I was able to pry it up and get the password to login. Our antenna wires were swapped as well. I will look out for a code for our next trip. TravelFi says that you can put it on "hold" between trips but I could only find a cancel option. Is that what you do as well?
 
Thanks for the info! I was able to pry it up and get the password to login. Our antenna wires were swapped as well. I will look out for a code for our next trip. TravelFi says that you can put it on "hold" between trips but I could only find a cancel option. Is that what you do as well?
Cancel is the same as hold, which means your account won't auto-renew. To restore, activate your receiver.
 
Thanks for the info! I was able to pry it up and get the password to login. Our antenna wires were swapped as well. I will look out for a code for our next trip. TravelFi says that you can put it on "hold" between trips but I could only find a cancel option. Is that what you do as well?

What they are referring to is after the month runs out and you do not have auto renew, it will stop until the next time you pay for the service; perk being you do not pay the initial activation fee again.
So that's what I've been doing. We are in OBX N.C. right now for the week streaming 2 T.V.s, 5 smartphones and a tablet with no interruptions and great quality pictures. Oh, and I have a wifi Wyze panning 360 camera to watch the dogs and camper while we are away.
 

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