acdodd
New Member
2023 GD 23LDE
The first night of a 2 week trip and the awning would not retract.
I put the awning out like normal. Just before bed I tried to retract it and it didn't move.
It would extend but it was already all the way out.
I decided to wait till morning when it wasn't raining and pitch black outside.
I Pulled the arm on the step side of the awning that lets the awning droop so water runs off better.
When I did that the arm on the motor side popped up and bent about 45 degrees.
I contacted GD and they said to get a tech out to secure the awning so I could move the trailer.
Tech came out and said the only thing to do was remove the awning.
They cut the fabric off the roof side, removed the arms on both side and left the brackets attached to the trailer.
We don't use the awning very often, maybe 10 times in the 16 months we have had it.
Anyone else had a similar problem?
I'm waiting on GD to hear back from Lippert as to warranty coverage. It's past the 12 month warranty but I'm hoping they step up and cover it at 16 months.
The first night of a 2 week trip and the awning would not retract.
I put the awning out like normal. Just before bed I tried to retract it and it didn't move.
It would extend but it was already all the way out.
I decided to wait till morning when it wasn't raining and pitch black outside.
I Pulled the arm on the step side of the awning that lets the awning droop so water runs off better.
When I did that the arm on the motor side popped up and bent about 45 degrees.
I contacted GD and they said to get a tech out to secure the awning so I could move the trailer.
Tech came out and said the only thing to do was remove the awning.
They cut the fabric off the roof side, removed the arms on both side and left the brackets attached to the trailer.
We don't use the awning very often, maybe 10 times in the 16 months we have had it.
Anyone else had a similar problem?
I'm waiting on GD to hear back from Lippert as to warranty coverage. It's past the 12 month warranty but I'm hoping they step up and cover it at 16 months.