- Joined
- Apr 8, 2022
- Messages
- 10
Hello all,
I tried searching the forum for this topic but was unable to find my issue. The refrigerator in my 2023 310GK is the 12 volt Furrion with side-by-side fridge doors and 2 freezer drawers below. There are two thin, fairy flexible, metal bars that go horizontally across the fridge that are supposed to do double duty to: a) help keep the fridge from coming out of its hole, and b) to hold the doors/drawers closed while traveling. This latter part is accomplished by using black knobs that screw into a built-in nut in the metal bars.
For background, we bought our 310GK new in Elkhart in February 2024, and moved aboard in April.
About a month after moving in, we had our first problem with the fridge: the ice maker stopped working correctly. Excess water was pouring into the ice compartment and creating a mess. Then a couple weeks later we noticed some of our food had spoiled quicker than expected. I looked the doors over carefully, and noticed that the right door was sticking out very slightly further than the left door. When I opened the doors I could see that the upper of the two metal bars was slightly bent out away from the fridge, and was keeping the doors from closing all the way. I removed the bar, straightened it the best I could, and reinstalled it. But of course I couldn't get it perfectly straight, and even with a very slight bend it keeps the fridge doors from closing all the way. So I removed the bar completely and everything, including the ice maker, started working correctly. But this left me without a good way to secure the doors while traveling. It also left me with a less-secure installation.
I reached out to Grand Design customer service, and I have been extremely disappointed with the lack of help I received; after a month of basically being ignored I finally received a one sentence reply stating they can't help. In the meantime, we've been using a suction-cup handle as a backup to keep the doors closed while traveling, but it's failed twice and now we have dents in our doors.
Does anyone else have this type of fridge in their coach? If so, what have you done to secure the doors while traveling?
Thank you
I tried searching the forum for this topic but was unable to find my issue. The refrigerator in my 2023 310GK is the 12 volt Furrion with side-by-side fridge doors and 2 freezer drawers below. There are two thin, fairy flexible, metal bars that go horizontally across the fridge that are supposed to do double duty to: a) help keep the fridge from coming out of its hole, and b) to hold the doors/drawers closed while traveling. This latter part is accomplished by using black knobs that screw into a built-in nut in the metal bars.
For background, we bought our 310GK new in Elkhart in February 2024, and moved aboard in April.
About a month after moving in, we had our first problem with the fridge: the ice maker stopped working correctly. Excess water was pouring into the ice compartment and creating a mess. Then a couple weeks later we noticed some of our food had spoiled quicker than expected. I looked the doors over carefully, and noticed that the right door was sticking out very slightly further than the left door. When I opened the doors I could see that the upper of the two metal bars was slightly bent out away from the fridge, and was keeping the doors from closing all the way. I removed the bar, straightened it the best I could, and reinstalled it. But of course I couldn't get it perfectly straight, and even with a very slight bend it keeps the fridge doors from closing all the way. So I removed the bar completely and everything, including the ice maker, started working correctly. But this left me without a good way to secure the doors while traveling. It also left me with a less-secure installation.
I reached out to Grand Design customer service, and I have been extremely disappointed with the lack of help I received; after a month of basically being ignored I finally received a one sentence reply stating they can't help. In the meantime, we've been using a suction-cup handle as a backup to keep the doors closed while traveling, but it's failed twice and now we have dents in our doors.
Does anyone else have this type of fridge in their coach? If so, what have you done to secure the doors while traveling?
Thank you