Jim Gee
Member
- Joined
- May 11, 2015
- Posts
- 27
When I ordered my 350M, I requested the backup camera option. I told the dealer I was going to use it as an observation camera so make sure you get the correct camera. Dealership said no problem. When it came in, it had the Furrion FRC12TA-BL backup camera. They said the factory wired it as an observation camera and it will be on at all times so I should be all set. I drove it home and it worked “OK”, but not great, kept losing sync. A week later I went to use the trailer and I could not get the camera to sync at all. Finally called Furrion tech support and they told me I had burnt out the lens on the camera! The backup camera was developed only to be used for a few seconds in reverse, not as an observation camera!! I should have gotten their model FOS48TA-BL which can be left on at all times. Tech Support also told me they are going to send me their Observation model at no charge to replace the backup camera version. That’s what I call Customer Service!
Just wanted to let everyone know, do not plan on using the Furrion Backup Camera as an observation camera, it won’t work!
Just wanted to let everyone know, do not plan on using the Furrion Backup Camera as an observation camera, it won’t work!